Job ID
43694
Job Title
Human Resources Officer
To work for
INSO Syria
Country
Syria
City
Damascus
Field of Work
HR/QM
Job Type
Full time
Military service
Finished or Exempted (For male)
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Main Duties and Responsibilities:
Compliance:
- Ensure all INSO HR internal policies and procedures are compliant with local labour laws and regulations.
- Responsible for monitoring and acting in a timely manner on probation periods, contract expiration.
- Maintain communication with local authorities including tax office, ministry of labour, etc. to maintain strong local governmental relationships.
- Ensure that staff arriving/departing from the country office (CO) has the appropriate documentation (Visa, INSO Card, work permit, Alien registration, etc).
Recruitment:
- Support management in the full cycle of the recruitment process, including vacancy announcements, interview set-ups, staff inductions, as well as onboarding and off-boarding.
- Prepare national staff and Field Monitor employment contracts and amendments in accordance with legal requirements and available templates.
HR Administration and Support:
- Prepare other HR documentation including termination/warning letters, acting allowances, etc.
- Responsible for HR files, ensuring that they contain the mandatory documentation according to the internal checklist.
- Responsible for the timeliness, accuracy, and validity of HRIS data, and carries out regular checks of data and maintains the HRIS as required.
- Support the HR Manager in handling employee relations issues and as delegated.
- Provide first line advice and support to managers and employee on INSO policies and HR related issues.
- Responsible for ensuring all trackers and databases are up-to-date and readily available for management information, including Employee Emergency forms, visa and work-permit trackers, staff absence, etc
- Assist the Operations Manager in establishing annual leave planning to plan staff shifts and cover operational needs.
- Focal point for staff and consultants on insurance policy.
- Prepare payroll for National Staff and Field monitors and act as a point of contact for any payroll-related queries in liaison with Finance.
- Assist the Operations Manager as required and delegated.
- Assist the Operation Manager in the drafting of various communication documents, administrative letters and facilitation of meetings to inform national employees of HR rules and procedures
- Assists the Operation Manager in the event of an internal and/or external audit or inspection
Compliance:
- Ensure all INSO HR internal policies and procedures are compliant with local labour laws and regulations.
- Responsible for monitoring and acting in a timely manner on probation periods, contract expiration.
- Maintain communication with local authorities including tax office, ministry of labour, etc. to maintain strong local governmental relationships.
- Ensure that staff arriving/departing from the country office (CO) has the appropriate documentation (Visa, INSO Card, work permit, Alien registration, etc).
Recruitment:
- Support management in the full cycle of the recruitment process, including vacancy announcements, interview set-ups, staff inductions, as well as onboarding and off-boarding.
- Prepare national staff and Field Monitor employment contracts and amendments in accordance with legal requirements and available templates.
HR Administration and Support:
- Prepare other HR documentation including termination/warning letters, acting allowances, etc.
- Responsible for HR files, ensuring that they contain the mandatory documentation according to the internal checklist.
- Responsible for the timeliness, accuracy, and validity of HRIS data, and carries out regular checks of data and maintains the HRIS as required.
- Support the HR Manager in handling employee relations issues and as delegated.
- Provide first line advice and support to managers and employee on INSO policies and HR related issues.
- Responsible for ensuring all trackers and databases are up-to-date and readily available for management information, including Employee Emergency forms, visa and work-permit trackers, staff absence, etc
- Assist the Operations Manager in establishing annual leave planning to plan staff shifts and cover operational needs.
- Focal point for staff and consultants on insurance policy.
- Prepare payroll for National Staff and Field monitors and act as a point of contact for any payroll-related queries in liaison with Finance.
- Assist the Operations Manager as required and delegated.
- Assist the Operation Manager in the drafting of various communication documents, administrative letters and facilitation of meetings to inform national employees of HR rules and procedures
- Assists the Operation Manager in the event of an internal and/or external audit or inspection
Qualifications
Knowledge, Skills and Experience
Essential:
- Bachelor Degree in Business Administration, HR Management, or any other relevant field.
- Fluency in English and Arabic both written and verbal
- Ability to work in English.
- Minimum 2 years work experience in HR .
- Proficiency in Microsoft Office Tools.
- HRIS experience
- Good knowledge of the country employment law and application.
- Payroll experience
Desirable:
- Previous experience in the humanitarian or NGO sector.
Personal Attributes
- Attention to detail.
- Ability to identify issues, analyse and participate in the resolution of issues/problems.
- Excellent communication, organizational and managerial skills.
- Demonstrated understanding of humanitarian principles and practices.
- Ability to work effectively and efficiently unsupervised.
- Strong work ethic and capacity to take responsibility for his/her own actions.
- Be able to work under pressure.
- Respects confidentiality
- Diplomatic and empathic approach.
- Self-motivation.
- Capacity to work in multicultural environments.
Essential:
- Bachelor Degree in Business Administration, HR Management, or any other relevant field.
- Fluency in English and Arabic both written and verbal
- Ability to work in English.
- Minimum 2 years work experience in HR .
- Proficiency in Microsoft Office Tools.
- HRIS experience
- Good knowledge of the country employment law and application.
- Payroll experience
Desirable:
- Previous experience in the humanitarian or NGO sector.
Personal Attributes
- Attention to detail.
- Ability to identify issues, analyse and participate in the resolution of issues/problems.
- Excellent communication, organizational and managerial skills.
- Demonstrated understanding of humanitarian principles and practices.
- Ability to work effectively and efficiently unsupervised.
- Strong work ethic and capacity to take responsibility for his/her own actions.
- Be able to work under pressure.
- Respects confidentiality
- Diplomatic and empathic approach.
- Self-motivation.
- Capacity to work in multicultural environments.
Specific Vacancy Requirements
How to apply:
This position is open to Syrian Nationals only. Applications submitted after August 20, 2025, will not be considered.
Applications must be in English and include:
- An updated CV (maximum 3 pages).
- A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.
-
Please do not send any additional information. Only short-listed candidates will be contacted.
This position is open to Syrian Nationals only. Applications submitted after August 20, 2025, will not be considered.
Applications must be in English and include:
- An updated CV (maximum 3 pages).
- A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.
-
Please do not send any additional information. Only short-listed candidates will be contacted.
Salary and Benefits
INSO Safeguarding Policy
INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.
Terms Conditions:
12-month renewable fixed-term contract, $1870 monthly basic salary, 1.75 working days annual leave per month, private health insurance coverage, or allowance.
INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.
Terms Conditions:
12-month renewable fixed-term contract, $1870 monthly basic salary, 1.75 working days annual leave per month, private health insurance coverage, or allowance.
About us
Organisation Background:
Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.
INSO provides daily support to more than 1000 NGOs operating in 16 of the world most insecure countries.
INSO is registered in the Netherlands with its headquarters based in The Hague, the international city of peace and justice.
INSO Syria:
The Syria programme supports more than 215 NGOs to deliver vitally needed aid and assistance to an estimated 13.1 million people in need across the country. First launched as an emergency response operation in 2014, INSO Syria has grown to become a regional programme, present in all of the regional Syria response hubs.
INSO Syria is now seeking an experienced professional to join our team as an HR Officer based in Damascus, Syria.
Founded in 2011, the International NGO Safety Organisation (INSO) is an international non-governmental organisation that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations and training.
INSO provides daily support to more than 1000 NGOs operating in 16 of the world most insecure countries.
INSO is registered in the Netherlands with its headquarters based in The Hague, the international city of peace and justice.
INSO Syria:
The Syria programme supports more than 215 NGOs to deliver vitally needed aid and assistance to an estimated 13.1 million people in need across the country. First launched as an emergency response operation in 2014, INSO Syria has grown to become a regional programme, present in all of the regional Syria response hubs.
INSO Syria is now seeking an experienced professional to join our team as an HR Officer based in Damascus, Syria.
Required employees number
1
Posted On
Jul 23, 2025
Expiry Date
Aug 22, 2025
CV Language
English