Case manager (MHPSS)

Syria

H&S/Work Protection - Humanitarian/Disasters

Not Specified

Job Summary:
Provide Case Management services in line with key principles, including the best interests of confidentiality and do no harm.
Main Tasks:
- Identify the persons of concern requiring protection and PSS services.
- Provide case management for GBV survivors, child protection, and MH cases after detecting cases following the established international minimum standers.
- Provide case management services for persons of concern requiring psychosocial/ psychological support.
- Conduct a comprehensive assessment for the referred or identified clients, including safety assessment and priority needs.
- Provide Basic emotional support and PFA for clients and their family members when needed.
- Provide appropriate PSS support for individual and group interventions at the level of Focused non- specialized according to the MHPSS pyramid of intervention (G- IPT, PM+).
- Conduct referrals internally and externally to specific services based on the client's needs specified in the jointly developed' action plan.
- Follow up the implementation of the action plan, including referrals to other services till closure.
- Evaluate the outcomes of the action plan and amend it accordingly.
- Document client information through accurate filling and ensure confidential and safe storage per IMC's policies and reporting structures.
- Prepare and submit reports on time and as per IMC reporting mechanisms; submit and update all data reports to the case manager supervisor and the team leader.
- Ensure close coordination with the MHPSS/CP/GBV managers to make sure that the maps of the service are up to date in the area of operations to ensure efficient referrals
- Ensure close coordination with the clinic's outreach team and medical team members to ensure the two ways referrals.
- Arrange and prepare for technical meetings and case conference sessions.
- Any other related assignments

- As Per IMC Salary Scale.
- Life insurance.

International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com. Please do not submit your CV or application to this website, it will not be considered for review.


- ANNOUNCEMENT WILL BE CLOSED MANUALLY UPON REACHING A SUCCESSFUL CANDIDATE.
-This position is urgently required, and recruitment will be conducted on a rolling basis. Interested candidates are encouraged to apply as soon as possible, as the vacancy may be filled before the closing date.

Code of Conduct:
As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report.

Safeguarding:
It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, or LGBTI individuals; and any form of trafficking in persons.

2

Sep 16, 2025

English