Job ID
46608
Job Title
Human Resources and Compliance Officer
To work for
HEKS-EPER
Country
Syria
City
Damascus
Field of Work
HR/QM - Humanitarian/Disasters
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
HUMAN RESOURCES RESPONSIBILITIES
1.Recruitment & Onboarding
•Coordinate the full recruitment cycle (job postings, screening, interviewing, reference checks).
• Ensure hiring processes follow internal policies and fair recruitment standards.
• Prepare employment contracts and onboarding packages.
• Deliver HR orientation, including Code of Conduct, PSEA, and organizational policies.
2.Employee Relations
•Serve as a focal point for staff HR queries and issues.
•Support conflict resolution and workplace mediation when needed.
•Ensure consistent application of HR policies across departments.
•Promote a respectful, inclusive, and safe working environment.
3.HR Administration & Documentation
• Maintain updated personnel files and HR databases (attendance, leaves, contracts).
• Track contract renewals, probation periods, and performance review deadlines.• Support payroll preparation by providing necessary HR data.
• Ensure proper archiving and confidentiality of HR records.
4.Performance Management
• Support the implementation of the performance appraisal system.
• Track performance improvement plans and follow-up on development actions.
• Provide guidance to supervisors on performance-related issues.
5.Training & Staff Development
• Coordinate mandatory compliance and HR-related trainings.
• Assist in developing annual staff development plans.
• Track staff attendance and completion of training requirements.
COMPLIANCE RESPONSIBILITIES
1. Compliance Monitoring & Internal Controls
• Conduct regular internal compliance checks across HR.
• Ensure adherence to SOPs, donor rules, and organizational policies.
• Identify gaps and recommend corrective actions to management.
• Monitor implementation of corrective action plans.
2. Policy Implementation
• Support the rollout and interpretation of policies such as:
o Code of Conduct
o Anti-Fraud & Anti-Corruption
o Safeguarding & PSEA
o Whistleblowing
o HR policies
• Ensure policies remain current and accessible to all staff.
3. Investigations & Incident Reporting
• Support or lead investigations into misconduct, fraud, or policy violations.
• Document findings, collect evidence, and prepare investigation reports as required.
• Ensure confidentiality and proper escalation of cases according to protocols.
The Compliance function covers HR-related compliance as well as organizational compliance in coordination with finance, procurement, and program team.
1.Recruitment & Onboarding
•Coordinate the full recruitment cycle (job postings, screening, interviewing, reference checks).
• Ensure hiring processes follow internal policies and fair recruitment standards.
• Prepare employment contracts and onboarding packages.
• Deliver HR orientation, including Code of Conduct, PSEA, and organizational policies.
2.Employee Relations
•Serve as a focal point for staff HR queries and issues.
•Support conflict resolution and workplace mediation when needed.
•Ensure consistent application of HR policies across departments.
•Promote a respectful, inclusive, and safe working environment.
3.HR Administration & Documentation
• Maintain updated personnel files and HR databases (attendance, leaves, contracts).
• Track contract renewals, probation periods, and performance review deadlines.• Support payroll preparation by providing necessary HR data.
• Ensure proper archiving and confidentiality of HR records.
4.Performance Management
• Support the implementation of the performance appraisal system.
• Track performance improvement plans and follow-up on development actions.
• Provide guidance to supervisors on performance-related issues.
5.Training & Staff Development
• Coordinate mandatory compliance and HR-related trainings.
• Assist in developing annual staff development plans.
• Track staff attendance and completion of training requirements.
COMPLIANCE RESPONSIBILITIES
1. Compliance Monitoring & Internal Controls
• Conduct regular internal compliance checks across HR.
• Ensure adherence to SOPs, donor rules, and organizational policies.
• Identify gaps and recommend corrective actions to management.
• Monitor implementation of corrective action plans.
2. Policy Implementation
• Support the rollout and interpretation of policies such as:
o Code of Conduct
o Anti-Fraud & Anti-Corruption
o Safeguarding & PSEA
o Whistleblowing
o HR policies
• Ensure policies remain current and accessible to all staff.
3. Investigations & Incident Reporting
• Support or lead investigations into misconduct, fraud, or policy violations.
• Document findings, collect evidence, and prepare investigation reports as required.
• Ensure confidentiality and proper escalation of cases according to protocols.
The Compliance function covers HR-related compliance as well as organizational compliance in coordination with finance, procurement, and program team.
Qualifications
Education:
• Bachelor’s degree in Human Resources Management, Business Administration, Law, Public Administration, or related field.
• Training in compliance, investigations, safeguarding, or HR certification is an asset
• English: Fluent (spoken/written) mandatory.
• Arabic: Mandatory.
• German / French: Plus
• Proficient user of MS office (including Word, Excel, Outlook, PowerPoint, and Power BI).
Experience:
• 2–4 years of experience in HR, compliance in an International NGOs
• Experience with donor-funded programs (UN, ECHO, SDC, etc.) is preferred.
• Experience conducting compliance reviews or investigations is an advantage.
Personal skills:
• Strong knowledge of HR principles and local labor law.
• Understanding of compliance, internal controls, and risk management.
• Excellent communication and interpersonal skills.
• Strong ethics, confidentiality, and integrity.
• Analytical and problem-solving abilities.
• Ability to work under pressure and manage multiple tasks.
• Proficiency in MS Office and HR systems/databases.
Key Behaviors:
• Demonstrates integrity and impartiality.
• Maintains strict confidentiality in HR and compliance matters.
• Promotes accountability and a speak‑up culture.
• Works collaboratively across departments.
• Shows cultural and gender sensitivity.
• Bachelor’s degree in Human Resources Management, Business Administration, Law, Public Administration, or related field.
• Training in compliance, investigations, safeguarding, or HR certification is an asset
• English: Fluent (spoken/written) mandatory.
• Arabic: Mandatory.
• German / French: Plus
• Proficient user of MS office (including Word, Excel, Outlook, PowerPoint, and Power BI).
Experience:
• 2–4 years of experience in HR, compliance in an International NGOs
• Experience with donor-funded programs (UN, ECHO, SDC, etc.) is preferred.
• Experience conducting compliance reviews or investigations is an advantage.
Personal skills:
• Strong knowledge of HR principles and local labor law.
• Understanding of compliance, internal controls, and risk management.
• Excellent communication and interpersonal skills.
• Strong ethics, confidentiality, and integrity.
• Analytical and problem-solving abilities.
• Ability to work under pressure and manage multiple tasks.
• Proficiency in MS Office and HR systems/databases.
Key Behaviors:
• Demonstrates integrity and impartiality.
• Maintains strict confidentiality in HR and compliance matters.
• Promotes accountability and a speak‑up culture.
• Works collaboratively across departments.
• Shows cultural and gender sensitivity.
Specific Vacancy Requirements
• HEKS/EPER Syria mission will prioritize applications received before February 5th.
• HEKS/EPER reserves the right to select a candidate before the deadline.
• Only selected candidates will be contacted.
• By submitting your application, you consent to the storage and processing of your application documents in accordance with HEKS/EPER’s data protection and storage procedures.
• HEKS/EPER reserves the right to select a candidate before the deadline.
• Only selected candidates will be contacted.
• By submitting your application, you consent to the storage and processing of your application documents in accordance with HEKS/EPER’s data protection and storage procedures.
Salary and Benefits
• As per HEKS/EPER salary scale.
• Medical and Life insurance.
• Medical and Life insurance.
About us
HEKS/EPER Swiss Church Aid is the aid organization of the Protestant Churches of Switzerland and has its headquarters in Zurich/Switzerland. HEKS/EPER works towards a more humane and more equitable world, assisting people and communities to overcome economic, social or humanitarian disparities in order to gain autonomy and to live with dignity both in Switzerland and abroad. Therefore, HEKS/EPER engages in development cooperation, humanitarian aid and church cooperation. HEKS/EPER has its own coordination offices in presently 16 key countries and around 200 projects world-wide. HEKS/EPER is a member of the ACT Alliance.
Required employees number
1
Posted On
Jan 29, 2026
Expiry Date
Feb 28, 2026
CV Language
English
