Job ID
47101
Job Title
Technical Supervisor in the MHPSS Department
To work for
The Stabilization Support Unit (SSU)
Country
Syria
City
Aleppo
Field of Work
Administrative
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Provide direct technical supervision to Case Managers, ensuring the quality of case management services and compliance with protocols and standards, supervising a maximum of 5–7 Case Managers.
Work Locations: Azaz – Safira – Manbij – Aleppo
Tasks and Responsibilities:
- Conduct weekly individual supervision sessions with each Case Manager, providing technical and psychosocial support.
- Review complex cases and provide guidance as required.
- Organize regular team meetings to discuss challenges and work plans.
- Monitor care plan implementation, service quality, and file auditing.
- Monitor staff well-being and prevent burnout and secondary trauma.
- Provide support in emergency situations and decision-making for complex cases.
- Contribute to capacity building for Case Managers and ensure adequate training.
- Monitor beneficiary feedback surveys and ensure adherence to program guidelines.
Work Locations: Azaz – Safira – Manbij – Aleppo
Tasks and Responsibilities:
- Conduct weekly individual supervision sessions with each Case Manager, providing technical and psychosocial support.
- Review complex cases and provide guidance as required.
- Organize regular team meetings to discuss challenges and work plans.
- Monitor care plan implementation, service quality, and file auditing.
- Monitor staff well-being and prevent burnout and secondary trauma.
- Provide support in emergency situations and decision-making for complex cases.
- Contribute to capacity building for Case Managers and ensure adequate training.
- Monitor beneficiary feedback surveys and ensure adherence to program guidelines.
Qualifications
Required Qualifications:
- Advanced experience in case management within MHPSS programs.
- In-depth knowledge of international case management guidelines (2017).
- Strong supervisory skills and ability to provide professional psychosocial support.
- Analytical skills for reviewing case files and making informed decisions.
- Advanced experience in case management within MHPSS programs.
- In-depth knowledge of international case management guidelines (2017).
- Strong supervisory skills and ability to provide professional psychosocial support.
- Analytical skills for reviewing case files and making informed decisions.
Salary and Benefits
TBA (to be announced later)
About us
The Stabilization Support Unit (SSU) is a Syrian non-governmental and non-profit organization established in 2016 with the aim of promoting stability and peacebuilding in Syria. The organization implements integrated programs in the areas of governance, economic empowerment, social cohesion, and civic engagement, with a particular focus on the inclusion of women, youth, and marginalized groups.
Operating through its offices in Gaziantep, Aleppo, Damascus, and Azaz, SSU adopts an institutional approach grounded in transparency and accountability, and has built strategic partnerships with international organizations and donors from Europe, the Gulf, and the United States.
SSU envisions a democratic Syria founded on peace, justice, and equal opportunity. Its mission is to empower Syrians to lead the stabilization and recovery process through impactful, community-responsive interventions that foster sustainable development.
Its areas of work include promoting good governance, supporting livelihoods, peacebuilding, women and youth empowerment, independent media support, and strengthening the capacities of civil society actors.
Operating through its offices in Gaziantep, Aleppo, Damascus, and Azaz, SSU adopts an institutional approach grounded in transparency and accountability, and has built strategic partnerships with international organizations and donors from Europe, the Gulf, and the United States.
SSU envisions a democratic Syria founded on peace, justice, and equal opportunity. Its mission is to empower Syrians to lead the stabilization and recovery process through impactful, community-responsive interventions that foster sustainable development.
Its areas of work include promoting good governance, supporting livelihoods, peacebuilding, women and youth empowerment, independent media support, and strengthening the capacities of civil society actors.
Required employees number
1
Posted On
Feb 27, 2026
Expiry Date
Mar 29, 2026
Photo
Required
