Job ID
47361
Job Title
Protection Activity Manager
To work for
INTERSOS
Country
Syria
City
Damascus
Field of Work
H&S/Work Protection - Humanitarian/Disasters
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Protection Activity Management:
- Oversee the implementation of all protection activities across implementation locations, in coordination with all relevant programme and project managers, and with the technical support of the Protection Coordinator
- Oversee the delivery and provision of static and mobile protection services (including case management, PSS, recreational activities, in-kind & cash assistance, awareness-raising, life skills training, community-led initiatives) and ensure that appropriate services are delivered in accordance with international protection and humanitarian standards
- Ensure that static centres and mobile teams are properly equipped to operate effectively by overseeing the procurement and delivery of relevant activity tools and materials with the logistics department, in coordination with the programme/project managers
- Under the technical supervision of the Protection Coordinator, oversee the case management process and ensure that cases are managed in accordance with established SoPs and minimum standards, and provide guidance and support to case management officers and case workers (in collaboration with the implementing partner's case managers), in particular for complex or high-risk cases
- Review and double-check requests for ad hoc in-kind and/or cash assistance submitted by Case Management Team Leaders to ensure they are in accordance with the INTERSOS SoPs for Protection In-Kind and Cash Assistance, and submit them to Programme Manager and Protection Coordinator for approval
- With the support of the programme/project managers, prepare detailed implementation work plans for protection activities, and ensure that field teams operate in accordance with such planning by providing the required support and supervision, with special attention to logistic and security issues in the field
- Report any technical/operational issues in the implementation of protection activities to the concerned programme and project managers and/or Protection Coordinator, and support trouble-shooting
- Conduct regular field visits to monitor and supervise the implementation of protection activities and provide appropriate feedback to the INTERSOS
- Support mapping of services relevant to protection programming.
Protection Team Management:
- Supervise and provide technical guidance and support to all protection staff under direct supervision (Case management and PSS Team Leaders), ensuring quality in the implementation of activities and services as well as the adherence to protection standards
- Organize regular and ad hoc protection team meetings to discuss general challenges and best practices in their tasks, and to provide guidance accordingly
- Support the professional development of protection personnel under his/her responsibility, by identifying capacity-building needs, providing appropriate mentoring and support, and discussing capacity-building plans with the Protection Coordinator/Program/Project Manager for both internal and external training
- Contribute to the design, translation and facilitation of training to meet capacity building needs of protection staff
- Promote a positive working environment within the protection team and manage interpersonal conflicts among team members as needed
- Support the Programme Manager on recruitment of protection staff
- Conduct regular performance reviews (IRPs) for staff under direct responsibility
- Support the Programme Manager in keeping track of and managing absences, leaves, and permits of supervised staff.
Protection reporting and Programme Development:
- Support the Project and Programme Managers in developing required donor reports by providing inputs about protection activities as well as relevant insights into protection-related issues
- Regularly review data and information collected during protection activities (including CM and PSS databases) and compile regular protection reports highlighting gaps, concerns and trends to inform future programming
- Remain up to date on protection trends and developments (including CP and GBV) in areas of intervention to inform reporting and programme development, and support protection needs assessments
- Provide input as required by the country coordination team for the development of protection project proposals.
Internal and External Coordination:
- Closely coordinate with other protection and programme staff members, in particular the Protection Activity Manager in other areas of interventions, to ensure synergies in the implementation of all protection activities across INTERSOS' areas of intervention in Syria
- Closely work with INTERSOS' support departments teams to ensure the timely implementation of protection activities
Actively participate in internal coordination meetings as relevant and required
- Upon request by the Protection Coordinator or the management team, participate and represent INTERSOS at relevant protection fora and coordination meetings, both at local and national level.
Other Tasks:
- Support the Protection Coordinator/MEAL Manager in the development of complaints mechanisms for beneficiaries and make sure complaints are addressed properly
- Contribute to the development of protection technical tools and materials.
- Oversee the implementation of all protection activities across implementation locations, in coordination with all relevant programme and project managers, and with the technical support of the Protection Coordinator
- Oversee the delivery and provision of static and mobile protection services (including case management, PSS, recreational activities, in-kind & cash assistance, awareness-raising, life skills training, community-led initiatives) and ensure that appropriate services are delivered in accordance with international protection and humanitarian standards
- Ensure that static centres and mobile teams are properly equipped to operate effectively by overseeing the procurement and delivery of relevant activity tools and materials with the logistics department, in coordination with the programme/project managers
- Under the technical supervision of the Protection Coordinator, oversee the case management process and ensure that cases are managed in accordance with established SoPs and minimum standards, and provide guidance and support to case management officers and case workers (in collaboration with the implementing partner's case managers), in particular for complex or high-risk cases
- Review and double-check requests for ad hoc in-kind and/or cash assistance submitted by Case Management Team Leaders to ensure they are in accordance with the INTERSOS SoPs for Protection In-Kind and Cash Assistance, and submit them to Programme Manager and Protection Coordinator for approval
- With the support of the programme/project managers, prepare detailed implementation work plans for protection activities, and ensure that field teams operate in accordance with such planning by providing the required support and supervision, with special attention to logistic and security issues in the field
- Report any technical/operational issues in the implementation of protection activities to the concerned programme and project managers and/or Protection Coordinator, and support trouble-shooting
- Conduct regular field visits to monitor and supervise the implementation of protection activities and provide appropriate feedback to the INTERSOS
- Support mapping of services relevant to protection programming.
Protection Team Management:
- Supervise and provide technical guidance and support to all protection staff under direct supervision (Case management and PSS Team Leaders), ensuring quality in the implementation of activities and services as well as the adherence to protection standards
- Organize regular and ad hoc protection team meetings to discuss general challenges and best practices in their tasks, and to provide guidance accordingly
- Support the professional development of protection personnel under his/her responsibility, by identifying capacity-building needs, providing appropriate mentoring and support, and discussing capacity-building plans with the Protection Coordinator/Program/Project Manager for both internal and external training
- Contribute to the design, translation and facilitation of training to meet capacity building needs of protection staff
- Promote a positive working environment within the protection team and manage interpersonal conflicts among team members as needed
- Support the Programme Manager on recruitment of protection staff
- Conduct regular performance reviews (IRPs) for staff under direct responsibility
- Support the Programme Manager in keeping track of and managing absences, leaves, and permits of supervised staff.
Protection reporting and Programme Development:
- Support the Project and Programme Managers in developing required donor reports by providing inputs about protection activities as well as relevant insights into protection-related issues
- Regularly review data and information collected during protection activities (including CM and PSS databases) and compile regular protection reports highlighting gaps, concerns and trends to inform future programming
- Remain up to date on protection trends and developments (including CP and GBV) in areas of intervention to inform reporting and programme development, and support protection needs assessments
- Provide input as required by the country coordination team for the development of protection project proposals.
Internal and External Coordination:
- Closely coordinate with other protection and programme staff members, in particular the Protection Activity Manager in other areas of interventions, to ensure synergies in the implementation of all protection activities across INTERSOS' areas of intervention in Syria
- Closely work with INTERSOS' support departments teams to ensure the timely implementation of protection activities
Actively participate in internal coordination meetings as relevant and required
- Upon request by the Protection Coordinator or the management team, participate and represent INTERSOS at relevant protection fora and coordination meetings, both at local and national level.
Other Tasks:
- Support the Protection Coordinator/MEAL Manager in the development of complaints mechanisms for beneficiaries and make sure complaints are addressed properly
- Contribute to the development of protection technical tools and materials.
Qualifications
Education:
- University degree in Social Work, Psychology, International Relations, Political Science, Economics, human resources or any related field
Professional experience:
- Minimum 2 years’ experience of relevant work experience in project Management, preferably in the Protection or Humanitarian sectors
Professional requirements:
- Essential computer literacy (word, excel and internet)
- Extensive knowledge of the Syrian Context and experience in governmental requirements
- Demonstrate experience or willingness to learn the different donors’ compliance and reporting
Personal requirements:
- Leadership and people management
- Team building and cooperation
- Strategic vision, results and quality orientation
- Understanding of humanitarian operations principles, standards and best practices
- Non-discriminatory attitude
- Ability to work and integrate in a multicultural team
- Active listening and empathy
- Behavioural flexibility and stress management
- Commitment to INTERSOS principles
Languages:
- Fluency in English and Arabic (Written and Spoken)
- University degree in Social Work, Psychology, International Relations, Political Science, Economics, human resources or any related field
Professional experience:
- Minimum 2 years’ experience of relevant work experience in project Management, preferably in the Protection or Humanitarian sectors
Professional requirements:
- Essential computer literacy (word, excel and internet)
- Extensive knowledge of the Syrian Context and experience in governmental requirements
- Demonstrate experience or willingness to learn the different donors’ compliance and reporting
Personal requirements:
- Leadership and people management
- Team building and cooperation
- Strategic vision, results and quality orientation
- Understanding of humanitarian operations principles, standards and best practices
- Non-discriminatory attitude
- Ability to work and integrate in a multicultural team
- Active listening and empathy
- Behavioural flexibility and stress management
- Commitment to INTERSOS principles
Languages:
- Fluency in English and Arabic (Written and Spoken)
Specific Vacancy Requirements
Only shortlisted candidates will be contacted
Salary and Benefits
- Monthly Basic Salary: 1,410 USD
- Health insurance
- Health insurance
About us
A humanitarian organization that works all over the world bringing assistance to people in danger victims of natural disasters and armed conflicts.
With its own humanitarian operators, intervenes to effectively meet the needs of people in crisis, with a particular attention to the vulnerable groups, as women and children. It provides first aid, food, shelter, medical assistance and basic goods. It ensures that basic needs, as education, clean water and health, are met.
With its own humanitarian operators, intervenes to effectively meet the needs of people in crisis, with a particular attention to the vulnerable groups, as women and children. It provides first aid, food, shelter, medical assistance and basic goods. It ensures that basic needs, as education, clean water and health, are met.
Required employees number
1
Posted On
Mar 15, 2026
Expiry Date
Mar 30, 2026
CV Language
English
