Job ID
48354
Job Title
Hotel Manager
To work for
Confidential
Country
Syria
City
Damascus
Field of Work
Tourism/Hotels/Reservations
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
We are seeking a highly motivated and experienced Hotel Manager to oversee the daily operations of a boutique hotel located in the heart of Old Damascus. The ideal candidate will ensure exceptional guest experiences while maintaining the highest standards of service, efficiency, and hospitality.
- Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, maintenance, and guest services, ensuring smooth and efficient functioning.
- Develop and implement policies, procedures, and standards to maintain high levels of guest satisfaction, cleanliness, and service quality throughout the hotel.
- Manage and supervise department heads and staff, providing guidance, support, and leadership to ensure adherence to standards and achievement of goals.
- Monitor financial performance, including revenue, expenses, and profitability, and implement strategies to maximize revenue and minimize costs.
- Analyse market trends, customer feedback, and competition to identify opportunities for improvement and develop strategies to enhance the hotel's competitiveness.
- Maintain relationships with vendors, suppliers, and contractors, negotiating contracts and agreements to ensure cost-effective and quality services.
- Handle guest inquiries, complaints, and special requests, resolving issues promptly and professionally to ensure guest satisfaction.
- Ensure compliance with health, safety, and environmental regulations, conducting regular inspections and audits to maintain compliance.
- Develop and implement marketing and promotional strategies to attract guests and increase occupancy and revenue.
- Act as a spokesperson for the hotel, representing its interests in the local community and industry associations, and promoting its brand and reputation.
- Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, maintenance, and guest services, ensuring smooth and efficient functioning.
- Develop and implement policies, procedures, and standards to maintain high levels of guest satisfaction, cleanliness, and service quality throughout the hotel.
- Manage and supervise department heads and staff, providing guidance, support, and leadership to ensure adherence to standards and achievement of goals.
- Monitor financial performance, including revenue, expenses, and profitability, and implement strategies to maximize revenue and minimize costs.
- Analyse market trends, customer feedback, and competition to identify opportunities for improvement and develop strategies to enhance the hotel's competitiveness.
- Maintain relationships with vendors, suppliers, and contractors, negotiating contracts and agreements to ensure cost-effective and quality services.
- Handle guest inquiries, complaints, and special requests, resolving issues promptly and professionally to ensure guest satisfaction.
- Ensure compliance with health, safety, and environmental regulations, conducting regular inspections and audits to maintain compliance.
- Develop and implement marketing and promotional strategies to attract guests and increase occupancy and revenue.
- Act as a spokesperson for the hotel, representing its interests in the local community and industry associations, and promoting its brand and reputation.
Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field
- Minimum 5–7 years of experience in hotel management or a similar role
- Excellent communication skills in Arabic and English (additional languages are a plus)
- Familiarity with hotel management systems and booking platforms
- Minimum 5–7 years of experience in hotel management or a similar role
- Excellent communication skills in Arabic and English (additional languages are a plus)
- Familiarity with hotel management systems and booking platforms
Specific Vacancy Requirements
Requirements- Comprehensive understanding of hotel operations, including front desk management, housekeeping, food and beverage services, maintenance, and guest relations.
- Strong leadership and management skills to oversee and coordinate multiple departments, set goals, and motivate staff to achieve high performance.
- Excellent communication and interpersonal abilities to interact effectively with guests, staff, vendors, and other stakeholders, fostering positive relationships and resolving conflicts.
- Financial acumen to analyse budgets, expenses, and revenue streams, identify trends, and develop strategies to optimize profitability and financial performance.
- Problem-solving and decision-making skills to address operational challenges, adapt to changing circumstances, and ensure smooth and efficient hotel operations.
- ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
- Strong leadership and management skills to oversee and coordinate multiple departments, set goals, and motivate staff to achieve high performance.
- Excellent communication and interpersonal abilities to interact effectively with guests, staff, vendors, and other stakeholders, fostering positive relationships and resolving conflicts.
- Financial acumen to analyse budgets, expenses, and revenue streams, identify trends, and develop strategies to optimize profitability and financial performance.
- Problem-solving and decision-making skills to address operational challenges, adapt to changing circumstances, and ensure smooth and efficient hotel operations.
- ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Salary and Benefits
Job offer upon interview
About us
Assets Group is a global destination developer and long-term asset owner focused on creating integrated mixed-use communities across real estate and hospitality.
With a diversified portfolio spanning multiple international markets, the Group combines strategic vision, development expertise, and operational discipline to deliver landmark destinations that bring together residential living, hospitality experiences, commercial environments, and social infrastructure.
With a diversified portfolio spanning multiple international markets, the Group combines strategic vision, development expertise, and operational discipline to deliver landmark destinations that bring together residential living, hospitality experiences, commercial environments, and social infrastructure.
Required employees number
1
Posted On
May 11, 2026
Expiry Date
Jun 10, 2026
Photo
Required
CV Language
English
