Job ID
49587
Job Title
HR Manager
To work for
Action For Humanity
Country
Syria
City
Damascus
Field of Work
HR/QM
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Human Resources Leadership and Management
• Lead and oversee the Human Resources function across all Action for Humanity operations in Syria, ensuring consistent, efficient, and compliant HR service delivery.
• Provide strategic HR leadership and advice to the Head of Operations, Senior Management Team, and line managers on all human resources matters.
• Directly supervise, mentor, and build the capacity of Area HR Coordinators, ensuring standardized HR practices and high-quality service delivery across all operational locations.
• Develop and implement the annual HR operational plan, departmental objectives, and key performance indicators aligned with organizational priorities.
Foster a positive, inclusive, and high-performing organizational culture that promotes accountability, staff engagement, and continuous improvement.
Workforce Planning, Recruitment and Talent Management
• Lead workforce planning and staffing strategies to ensure the organization maintains the appropriate workforce capacity to deliver programme objectives.
• Oversee all recruitment and selection processes, ensuring transparency, fairness, diversity, and compliance with AFH recruitment policies and donor requirements.
• Review and approve recruitment plans, organizational structures, position grading, and job descriptions to ensure organizational consistency.
• Ensure effective onboarding, probation management, staff confirmation, internal mobility, and exit management processes.
• Develop and implement staff retention, succession planning, and talent management initiatives to strengthen organizational capacity.
• Lead Learning and Development planning, ensuring effective utilization of the AFH Learning Catalogue and supporting managers in identifying staff development needs.
Performance Management, Employee Relations and Staff Wellbeing
• Lead the implementation of the organizational Performance Management System and support managers throughout the performance cycle.
• Provide professional guidance on performance improvement plans, disciplinary procedures, grievances, investigations, and conflict resolution while ensuring fairness, confidentiality, and compliance with organizational policies.
• Lead complex employee relations cases and provide recommendations to senior management on appropriate corrective actions.
• Promote staff wellbeing initiatives and contribute to maintaining a safe, respectful, and productive working environment.
• Support managers in strengthening leadership capabilities, people management practices, and employee engagement.
Compensation, Benefits and HR Operations
• Lead the implementation and periodic review of salary structures, grading frameworks, compensation, and benefits in collaboration with Senior Management and HQ.
• Oversee payroll inputs, employment contracts, employee records, and HR documentation to ensure accuracy and compliance.
• Monitor HR operational performance and identify opportunities to improve efficiency, service quality, and employee experience.
• Ensure accurate HR reporting and maintain reliable personnel data to support organizational planning and decision-making.
HR Policies, Organizational Development and Compliance
• Lead the development, implementation, and periodic review of HR policies, procedures, SOPs, and staff handbooks to ensure alignment with organizational needs and legal requirements.
• Promote continuous improvement of HR systems, processes, and organizational practices to enhance efficiency and service delivery.
• Support organizational restructuring, workforce transitions, and change management initiatives where required.
• Ensure full compliance with Syrian Labour Law, AFH policies, donor regulations, safeguarding standards, and applicable internal governance requirements.
• Liaise with legal advisors and external service providers on employment-related matters, labour legislation, social security, taxation, and regulatory compliance.
• Support internal and external audits by ensuring HR documentation, personnel records, and employment practices meet organizational and donor compliance requirements.
• Maintain regular coordination with the Global HR Team and relevant headquarters departments to ensure consistent implementation of organizational HR standards and initiatives.
Core Competencies
• Strong leadership and people management skills with the ability to motivate, mentor, and develop teams.
• Strategic thinking with the ability to align Human Resources priorities with organizational objectives.
• Ability to build effective working relationships across multidisciplinary and multicultural teams.
• Sound judgment, professionalism, and strong decision-making skills.
• High level of integrity, discretion, and confidentiality.
• Strong analytical and problem-solving abilities.
• Ability to work effectively under pressure while managing multiple priorities and deadlines.
• Commitment to continuous improvement and delivering high-quality HR services.
• Commitment to Accountability to Affected Populations (AAP), the Core Humanitarian Standard (CHS), and humanitarian principles.
Key Working Relationships:
• Internal: MEAL Manager, Area program manager, Project/Program Managers, M&E Officer, Accountability Officer, Field Staff.
• External: Partners’ MEAL staff and MEAL coordination bodies.
• Physical Requirements/Environment:
• Ability to travel for oversight, management, and training purposes.
• Ability to work outdoors for long periods of time while accompanying/training M&E Field Staff or meeting deadlines
• Lead and oversee the Human Resources function across all Action for Humanity operations in Syria, ensuring consistent, efficient, and compliant HR service delivery.
• Provide strategic HR leadership and advice to the Head of Operations, Senior Management Team, and line managers on all human resources matters.
• Directly supervise, mentor, and build the capacity of Area HR Coordinators, ensuring standardized HR practices and high-quality service delivery across all operational locations.
• Develop and implement the annual HR operational plan, departmental objectives, and key performance indicators aligned with organizational priorities.
Foster a positive, inclusive, and high-performing organizational culture that promotes accountability, staff engagement, and continuous improvement.
Workforce Planning, Recruitment and Talent Management
• Lead workforce planning and staffing strategies to ensure the organization maintains the appropriate workforce capacity to deliver programme objectives.
• Oversee all recruitment and selection processes, ensuring transparency, fairness, diversity, and compliance with AFH recruitment policies and donor requirements.
• Review and approve recruitment plans, organizational structures, position grading, and job descriptions to ensure organizational consistency.
• Ensure effective onboarding, probation management, staff confirmation, internal mobility, and exit management processes.
• Develop and implement staff retention, succession planning, and talent management initiatives to strengthen organizational capacity.
• Lead Learning and Development planning, ensuring effective utilization of the AFH Learning Catalogue and supporting managers in identifying staff development needs.
Performance Management, Employee Relations and Staff Wellbeing
• Lead the implementation of the organizational Performance Management System and support managers throughout the performance cycle.
• Provide professional guidance on performance improvement plans, disciplinary procedures, grievances, investigations, and conflict resolution while ensuring fairness, confidentiality, and compliance with organizational policies.
• Lead complex employee relations cases and provide recommendations to senior management on appropriate corrective actions.
• Promote staff wellbeing initiatives and contribute to maintaining a safe, respectful, and productive working environment.
• Support managers in strengthening leadership capabilities, people management practices, and employee engagement.
Compensation, Benefits and HR Operations
• Lead the implementation and periodic review of salary structures, grading frameworks, compensation, and benefits in collaboration with Senior Management and HQ.
• Oversee payroll inputs, employment contracts, employee records, and HR documentation to ensure accuracy and compliance.
• Monitor HR operational performance and identify opportunities to improve efficiency, service quality, and employee experience.
• Ensure accurate HR reporting and maintain reliable personnel data to support organizational planning and decision-making.
HR Policies, Organizational Development and Compliance
• Lead the development, implementation, and periodic review of HR policies, procedures, SOPs, and staff handbooks to ensure alignment with organizational needs and legal requirements.
• Promote continuous improvement of HR systems, processes, and organizational practices to enhance efficiency and service delivery.
• Support organizational restructuring, workforce transitions, and change management initiatives where required.
• Ensure full compliance with Syrian Labour Law, AFH policies, donor regulations, safeguarding standards, and applicable internal governance requirements.
• Liaise with legal advisors and external service providers on employment-related matters, labour legislation, social security, taxation, and regulatory compliance.
• Support internal and external audits by ensuring HR documentation, personnel records, and employment practices meet organizational and donor compliance requirements.
• Maintain regular coordination with the Global HR Team and relevant headquarters departments to ensure consistent implementation of organizational HR standards and initiatives.
Core Competencies
• Strong leadership and people management skills with the ability to motivate, mentor, and develop teams.
• Strategic thinking with the ability to align Human Resources priorities with organizational objectives.
• Ability to build effective working relationships across multidisciplinary and multicultural teams.
• Sound judgment, professionalism, and strong decision-making skills.
• High level of integrity, discretion, and confidentiality.
• Strong analytical and problem-solving abilities.
• Ability to work effectively under pressure while managing multiple priorities and deadlines.
• Commitment to continuous improvement and delivering high-quality HR services.
• Commitment to Accountability to Affected Populations (AAP), the Core Humanitarian Standard (CHS), and humanitarian principles.
Key Working Relationships:
• Internal: MEAL Manager, Area program manager, Project/Program Managers, M&E Officer, Accountability Officer, Field Staff.
• External: Partners’ MEAL staff and MEAL coordination bodies.
• Physical Requirements/Environment:
• Ability to travel for oversight, management, and training purposes.
• Ability to work outdoors for long periods of time while accompanying/training M&E Field Staff or meeting deadlines
Qualifications
Qualifications and Education Requirements:
• Bachelor’s degree in human resources management, Business Administration, Public Administration, Law, Management, or another relevant discipline.
• A master’s degree in human resources management, Business Administration (MBA), Organizational Development, or a related field is highly desirable.
• Professional Human Resources certification such as CIPD (Level 5 or above), SHRM-CP/SHRM-SCP, PHR/SPHR, or an equivalent qualification is considered a strong advantage.
• Additional training or certification in Employment Law, Organizational Development, Talent Management, Change Management, Safeguarding, PSEA, or Learning & Development is desirable.
• Bachelor’s degree in human resources management, Business Administration, Public Administration, Law, Management, or another relevant discipline.
• A master’s degree in human resources management, Business Administration (MBA), Organizational Development, or a related field is highly desirable.
• Professional Human Resources certification such as CIPD (Level 5 or above), SHRM-CP/SHRM-SCP, PHR/SPHR, or an equivalent qualification is considered a strong advantage.
• Additional training or certification in Employment Law, Organizational Development, Talent Management, Change Management, Safeguarding, PSEA, or Learning & Development is desirable.
Specific Vacancy Requirements
General Work Exprerince:
• Minimum 7 years of progressively responsible Human Resources experience, including at least 4 years in a managerial or supervisory role.
• Demonstrated experience managing the full employee lifecycle, including workforce planning, recruitment, onboarding, performance management, learning and development, employee relations, compensation and benefits, and separation processes.
• Proven experience leading and supervising HR teams across multiple operational locations, including remote management.
• Experience developing, implementing, and monitoring HR policies, procedures, systems, and organizational development initiatives.
• Strong experience managing complex employee relations matters, including disciplinary procedures, grievance handling, workplace investigations, and conflict resolution.
• Experience supporting organizational restructuring, change management, and workforce transition processes.
• Experience overseeing payroll processes, personnel administration, HR reporting, and HR information systems.
• Sound knowledge of Syrian Labour Law, employment regulations, and HR compliance requirements.
Technical & Professional Skills
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).
• Strong knowledge of Human Resources management principles and best practices.
• Sound knowledge of Syrian Labour Law and employment regulations.
• Experience using HR Information Systems (HRIS) and personnel database management.
• Strong workforce planning, recruitment, and talent management skills.
• Excellent employee relations, mediation, and conflict resolution skills.
• Strong knowledge of performance management systems and organizational development practices.
• Experience managing payroll inputs, compensation, benefits, and staff records.
• Ability to analyse HR data and prepare management reports and dashboards.
• Excellent planning, organisational, prioritisation, and time management skills.
• Strong communication, presentation, negotiation, and interpersonal skills.
• Minimum 7 years of progressively responsible Human Resources experience, including at least 4 years in a managerial or supervisory role.
• Demonstrated experience managing the full employee lifecycle, including workforce planning, recruitment, onboarding, performance management, learning and development, employee relations, compensation and benefits, and separation processes.
• Proven experience leading and supervising HR teams across multiple operational locations, including remote management.
• Experience developing, implementing, and monitoring HR policies, procedures, systems, and organizational development initiatives.
• Strong experience managing complex employee relations matters, including disciplinary procedures, grievance handling, workplace investigations, and conflict resolution.
• Experience supporting organizational restructuring, change management, and workforce transition processes.
• Experience overseeing payroll processes, personnel administration, HR reporting, and HR information systems.
• Sound knowledge of Syrian Labour Law, employment regulations, and HR compliance requirements.
Technical & Professional Skills
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).
• Strong knowledge of Human Resources management principles and best practices.
• Sound knowledge of Syrian Labour Law and employment regulations.
• Experience using HR Information Systems (HRIS) and personnel database management.
• Strong workforce planning, recruitment, and talent management skills.
• Excellent employee relations, mediation, and conflict resolution skills.
• Strong knowledge of performance management systems and organizational development practices.
• Experience managing payroll inputs, compensation, benefits, and staff records.
• Ability to analyse HR data and prepare management reports and dashboards.
• Excellent planning, organisational, prioritisation, and time management skills.
• Strong communication, presentation, negotiation, and interpersonal skills.
Salary and Benefits
NA
About us
Action for Humanity is an international humanitarian organization committed to delivering life-saving assistance and sustainable support to individuals and communities affected by conflict, displacement, and natural disasters. The organization implements comprehensive programs in emergency relief, healthcare, education, water, sanitation and hygiene (WASH), livelihoods, and child protection. Through its strategic interventions, Action for Humanity seeks to alleviate human suffering, uphold dignity, and foster resilience among vulnerable populations, ensuring that humanitarian principles and accountability guide all aspects of its work.
Required employees number
1
Posted On
Jul 11, 2026
Expiry Date
Aug 10, 2026
