Job ID
49808
Job Title
Hotel Operations Manager
To work for
Confidential
Country
Syria
City
Aleppo
Field of Work
Tourism/Hotels/Reservations - Operations
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
Overview: The Hotel Operations Manager is responsible for overseeing the daily operations of the hotel to ensure exceptional guest experiences, efficient staff management, and the achievement of financial targets. This role involves coordinating various departments, maintaining high standards of service, and implementing policies that promote the hotel’s success.
Key Responsibilities:
Supervise and coordinate the activities of all hotel departments, including front desk, housekeeping, food and beverage, maintenance, and security.
Develop and implement operational policies and procedures to improve efficiency, service quality, and profitability.
Monitor guest satisfaction levels and address any complaints or issues promptly.
Ensure compliance with health, safety, and sanitation standards.
Monitor financial performance, including budgeting, cost control, and revenue management.
Collaborate with marketing and sales teams to promote hotel services and attract new business.
Maintain overall cleanliness, safety, and security of the hotel premises.
Prepare reports on operational performance and present findings to senior management.
Key Responsibilities:
Supervise and coordinate the activities of all hotel departments, including front desk, housekeeping, food and beverage, maintenance, and security.
Develop and implement operational policies and procedures to improve efficiency, service quality, and profitability.
Monitor guest satisfaction levels and address any complaints or issues promptly.
Ensure compliance with health, safety, and sanitation standards.
Monitor financial performance, including budgeting, cost control, and revenue management.
Collaborate with marketing and sales teams to promote hotel services and attract new business.
Maintain overall cleanliness, safety, and security of the hotel premises.
Prepare reports on operational performance and present findings to senior management.
Qualifications
Proven experience in hotel management or operations.
Strong leadership and organizational skills.
Excellent communication and interpersonal abilities.
Knowledge of hotel management software and MS Office.
Ability to work under pressure and handle multiple priorities.
Strong leadership and organizational skills.
Excellent communication and interpersonal abilities.
Knowledge of hotel management software and MS Office.
Ability to work under pressure and handle multiple priorities.
Specific Vacancy Requirements
Bachelor’s degree in Hospitality Management, Business Administration, or related field.
Fluency in multiple languages.
Familiarity with local laws and regulations related to hospitality.
Fluency in multiple languages.
Familiarity with local laws and regulations related to hospitality.
Salary and Benefits
as per Hotel Salary scale
About us
A five-star hotel is considered one of the most prominent luxury hospitality destinations in the region. It is distinguished by its high-end services and exceptional guest experience for both local and international visitors. The hotel is committed to the highest standards of service quality and provides a professional work environment that values talent and supports career development. It also aims to promote a culture of safety and security to ensure the comfort of guests and the safety of employees and property, and it continuously seeks outstanding talents to join its team across various departments.
Required employees number
1
Posted On
Jul 20, 2026
Expiry Date
Aug 19, 2026
Photo
Required
CV Language
English
