Job ID
49838
Job Title
Case Worker/ volunteers
To work for
AVSI Foundation
Country
Syria
City
Aleppo
Field of Work
H&S/Work Protection - Humanitarian/Disasters
Job Type
Part Time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
The Case Worker is responsible for identifying, assessing, and managing child protection cases for vulnerable children and adolescents, ensuring timely referrals, follow-up, and coordination with relevant service providers. The Case Worker will provide case management in accordance with national SOPs, organizational procedures, and child protection principles while working closely with the Project Psychologist, PSS Officer, and other project staff.
- Conduct outreach, identify vulnerable children and adolescents, and carry out comprehensive needs and risk assessments.
- Develop, implement, monitor, and regularly update individualized case management plans.
- Facilitate safe, timely, and appropriate referrals to specialized protection, health, education, legal, psychosocial, and other services, and ensure follow-up.
- Monitor case progress, maintain regular contact with beneficiaries and caregivers, and support case closure in accordance with established procedures.
- Maintain and regularly update the service mapping to support effective referrals.
- Coordinate with caregivers, schools, community members, and service providers to ensure comprehensive support for at-risk children.
- Participate in psychosocial support activities and caregiver sessions to identify protection concerns and provide case management support as needed.
- Maintain accurate case files, documentation, and case management databases while ensuring confidentiality and compliance with data protection standards.
- Coordinate with the Project Psychologist on high-risk cases and immediately report safeguarding concerns in line with organizational policies.
- Comply with safeguarding, PSEAH, confidentiality, and the organization's Code of Conduct.
- Conduct outreach, identify vulnerable children and adolescents, and carry out comprehensive needs and risk assessments.
- Develop, implement, monitor, and regularly update individualized case management plans.
- Facilitate safe, timely, and appropriate referrals to specialized protection, health, education, legal, psychosocial, and other services, and ensure follow-up.
- Monitor case progress, maintain regular contact with beneficiaries and caregivers, and support case closure in accordance with established procedures.
- Maintain and regularly update the service mapping to support effective referrals.
- Coordinate with caregivers, schools, community members, and service providers to ensure comprehensive support for at-risk children.
- Participate in psychosocial support activities and caregiver sessions to identify protection concerns and provide case management support as needed.
- Maintain accurate case files, documentation, and case management databases while ensuring confidentiality and compliance with data protection standards.
- Coordinate with the Project Psychologist on high-risk cases and immediately report safeguarding concerns in line with organizational policies.
- Comply with safeguarding, PSEAH, confidentiality, and the organization's Code of Conduct.
Qualifications
- Bachelor's degree in social work, Psychology, Social Sciences, or related field.
- At least 2 years of experience in case management, child protection, or social work. Previous experience with an NGO is an asset.
- Previous experience in social cohesion projects is an asset.
- Knowledge of child protection principles, referral pathways, and case management processes.
- Strong communication, interviewing, documentation, and coordination skills.
- Ability to maintain confidentiality and work with vulnerable populations.
- Fluency in the local language; Turkish and English are an asset.
- At least 2 years of experience in case management, child protection, or social work. Previous experience with an NGO is an asset.
- Previous experience in social cohesion projects is an asset.
- Knowledge of child protection principles, referral pathways, and case management processes.
- Strong communication, interviewing, documentation, and coordination skills.
- Ability to maintain confidentiality and work with vulnerable populations.
- Fluency in the local language; Turkish and English are an asset.
Specific Vacancy Requirements
- Proven experience in case management (at least 2 years), particularly in the context of protection emergency response.
- Previous work in roles involving disability-related support, with the ability to enact referrals effectively and develop tailored intervention plans.
- Exceptional organizational and communication skills.
- Previous work in roles involving disability-related support, with the ability to enact referrals effectively and develop tailored intervention plans.
- Exceptional organizational and communication skills.
Salary and Benefits
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About us
AVSI Foundation is an international not-for-profit, non-governmental organization (NGO) founded in Italy in 1972. AVSI mission is to support human development in developing countries with special attention to education and the promotion of the dignity of every human person. AVSI is a registered INGO operating in Syria.
Required employees number
2
Posted On
Jul 22, 2026
Expiry Date
Aug 21, 2026
Photo
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