Job ID
50149
Job Title
MEAL Officer
To work for
Oxfam Syria
Country
Syria
City
Damascus
Field of Work
Humanitarian/Disasters
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
KEY RESPONSIBILITIES :
Job Responsibility # 1: Designing and management of impact measurement system (# Time 30%).
Support in designing and management of impact measurement system which enhance learning and quality programming with respect to OCS 2026-31 including working to build synergies and aligned MEAL processes across all Hub Offices & Country Program.
Support in setting up Impacts measurement System incorporating MEAL standards and guidelines including Oxfam Program Quality Standards.
Develop baseline and end-line assessment tools and methodologies for each program/project, including data collection instruments (e.g. survey questionnaires, focus group discussions, and key-informant interviews), analysis plans and analytical reports.
Support in identifying and synthesizing good practices and lessons learned
Support partners in designing of monitoring systems, and that data collection and analysis from field visits are coordinated and standardised across programmes to feed into to programme performance monitoring, with special attention to humanitarian response.
Design and manage the databases with Information Management Officer to ensures the availability of all required information based on OCS performance indicators.
Manage the online databases at CO that ensures the availability of all required information based on program/project performance indicators; web-based monitoring will prefer if possible.
Provide support to the MEAL Manager and programme teams in project/programme design and proposal development, in line with Oxfam’s programme quality standards – particularly on results frameworks and indicators.
Work with the programme teams in implementing Learnings into the future programming by ensuring quality and consistency with Oxfam standards.
Job Responsibility # 2: Measuring and reporting the success of Oxfam interventions through reviews, evaluations, and learnings (# Time 30%).
Contribute to the MEAL Framework of the Oxfam Country Strategy /OCS/.
Conduct outcome harvesting to identify, describe, verify, and analyse outcomes at all levels through tracking milestones and evaluating the relationship between the achievements and key program outcomes.
Support the implementation of Monitoring and Evaluation Plans in partnership with program/project team by regularly tracking progress on all targets and indicators, communicating progress, promoting learning, and advising corrective measures where necessary.
Drawing on learnings and analysis of key program performance and management indicators, provided professional input to management reports, including relevant sections of the annual and donor’s reports.
Plan and develop processes for qualitative and quantitative data collection (gender disaggregated), developing tailored monitoring plan, operating database systems and outcome and impact measurement.
Provide M&E summaries to the program implementation teams to facilitate documentation of best practices and dissemination of lessons learnt, to the key stakeholders and donors.
Visit field areas to ensure quality and compliance with MEAL system.
Taking lead in data capture and reporting using monitoring tools to track program indicators as per the performance framework including timely and accurate publication of program achievements
Plan and coordinate project reviews, evaluations to be conducted internally or externally as required by project M&E plan.
Conduct quality control tests on all incoming data and supervise data entry and data cleaning/editing processes.
Coordinate and share learning related to MEAL practices and general best practices and lessons learnt across field offices and Partner team and encourage sharing of monitoring results both between and within sectoral teams.
Conduct field monitoring and evaluation visit to target project areas to strengthen MEAL process
Support the MEAL Manager in the design and management of evaluations, including: the coordination of field-based data collection activities, review of evaluations reports, sharing of evaluation findings and recommendations with intended audiences.
Collecting best practices, case studies which demonstrate qualitative and quantitative changes over the period.
Job Responsibility # 3: Management of Beneficiary Feedback and Accountability System (# Time 10%).
Support in establishing, operationalisation and strengthening up CFM system incorporating MEAL standards and guidelines including CHS principles.
Setting up and managing complaint and feedback mechanism for the programme, including tracking of follow-up, ensuring adherence to agreed standards.
Ensure that accountability indicators and standards are integrated into plans and operations of the project team.
Provide support and training for other staff, at all levels of the organization, to improve their understanding of the concept of accountability, and how to apply it in their day-to-day work.
Support Area Managers, Sector Leads and Partner team to roll out participatory methods throughout the project cycle, to ensure that beneficiaries’ participation is meaningful.
Encourage staff and management to engage in downward accountability, putting the most vulnerable children and adults in the communities where we work at the centre of what we do.
Provide technical support for program unit to include an accountability mechanism in every proposal.
Produce clear and quality reports that demonstrate accountability and learning.
Job Responsibility # 4: Support and Capacity Building of Oxfam and partners staff on MEAL mechanism (# Time 30%).
Provide technical support and capacity strengthening to implementing partners to establish and maintain robust MEAL systems that align with Oxfam standards and donor requirements.
Build the capacity of partner staff on MEAL frameworks, methodologies, data collection tools, databases, analysis, reporting, and evidence-based programme management.
Promote awareness and understanding of quality and accountability standards among Oxfam and partner staff, including the Core Humanitarian Standard (CHS), Oxfam Programme Quality Standards (PQS), and Accountability to Affected Populations (AAP).
Design, facilitate, and deliver training and coaching sessions for partners on CHS, Community Feedback Mechanisms (CFM), safeguarding, MEAL, and accountability principles.
Support partners to establish, strengthen, and monitor accessible, safe, confidential, and effective accountability mechanisms, including complaints and feedback systems.
Provide technical guidance to programme teams and partners to ensure accountability mechanisms are integrated into programme design and implementation.
Conduct regular monitoring and technical support visits to partner implementation sites to assess the quality and effectiveness of MEAL systems, verify data quality, monitor compliance with agreed standards, and recommend corrective actions.
Work closely with partner MEAL staff and focal points to strengthen monitoring systems, improve data quality, and promote the use of evidence for programme improvement and adaptive management.
Support partners in developing monitoring plans, performance indicators, data quality assurance processes, and routine reporting mechanisms.
Review partner MEAL reports, monitoring findings, and learning products, providing timely feedback to improve reporting quality and programme performance.
Plan and facilitate partner reflection, learning, and after-action review sessions to capture lessons learned, identify best practices, and support continuous programme improvement.
Monitor partner compliance with MEAL, accountability, and donor requirements, and support the implementation of agreed corrective actions where gaps are identified.
Foster a culture of learning, accountability, and continuous improvement across partner organizations through regular engagement, coaching, and knowledge sharing.
Job Responsibility # 1: Designing and management of impact measurement system (# Time 30%).
Support in designing and management of impact measurement system which enhance learning and quality programming with respect to OCS 2026-31 including working to build synergies and aligned MEAL processes across all Hub Offices & Country Program.
Support in setting up Impacts measurement System incorporating MEAL standards and guidelines including Oxfam Program Quality Standards.
Develop baseline and end-line assessment tools and methodologies for each program/project, including data collection instruments (e.g. survey questionnaires, focus group discussions, and key-informant interviews), analysis plans and analytical reports.
Support in identifying and synthesizing good practices and lessons learned
Support partners in designing of monitoring systems, and that data collection and analysis from field visits are coordinated and standardised across programmes to feed into to programme performance monitoring, with special attention to humanitarian response.
Design and manage the databases with Information Management Officer to ensures the availability of all required information based on OCS performance indicators.
Manage the online databases at CO that ensures the availability of all required information based on program/project performance indicators; web-based monitoring will prefer if possible.
Provide support to the MEAL Manager and programme teams in project/programme design and proposal development, in line with Oxfam’s programme quality standards – particularly on results frameworks and indicators.
Work with the programme teams in implementing Learnings into the future programming by ensuring quality and consistency with Oxfam standards.
Job Responsibility # 2: Measuring and reporting the success of Oxfam interventions through reviews, evaluations, and learnings (# Time 30%).
Contribute to the MEAL Framework of the Oxfam Country Strategy /OCS/.
Conduct outcome harvesting to identify, describe, verify, and analyse outcomes at all levels through tracking milestones and evaluating the relationship between the achievements and key program outcomes.
Support the implementation of Monitoring and Evaluation Plans in partnership with program/project team by regularly tracking progress on all targets and indicators, communicating progress, promoting learning, and advising corrective measures where necessary.
Drawing on learnings and analysis of key program performance and management indicators, provided professional input to management reports, including relevant sections of the annual and donor’s reports.
Plan and develop processes for qualitative and quantitative data collection (gender disaggregated), developing tailored monitoring plan, operating database systems and outcome and impact measurement.
Provide M&E summaries to the program implementation teams to facilitate documentation of best practices and dissemination of lessons learnt, to the key stakeholders and donors.
Visit field areas to ensure quality and compliance with MEAL system.
Taking lead in data capture and reporting using monitoring tools to track program indicators as per the performance framework including timely and accurate publication of program achievements
Plan and coordinate project reviews, evaluations to be conducted internally or externally as required by project M&E plan.
Conduct quality control tests on all incoming data and supervise data entry and data cleaning/editing processes.
Coordinate and share learning related to MEAL practices and general best practices and lessons learnt across field offices and Partner team and encourage sharing of monitoring results both between and within sectoral teams.
Conduct field monitoring and evaluation visit to target project areas to strengthen MEAL process
Support the MEAL Manager in the design and management of evaluations, including: the coordination of field-based data collection activities, review of evaluations reports, sharing of evaluation findings and recommendations with intended audiences.
Collecting best practices, case studies which demonstrate qualitative and quantitative changes over the period.
Job Responsibility # 3: Management of Beneficiary Feedback and Accountability System (# Time 10%).
Support in establishing, operationalisation and strengthening up CFM system incorporating MEAL standards and guidelines including CHS principles.
Setting up and managing complaint and feedback mechanism for the programme, including tracking of follow-up, ensuring adherence to agreed standards.
Ensure that accountability indicators and standards are integrated into plans and operations of the project team.
Provide support and training for other staff, at all levels of the organization, to improve their understanding of the concept of accountability, and how to apply it in their day-to-day work.
Support Area Managers, Sector Leads and Partner team to roll out participatory methods throughout the project cycle, to ensure that beneficiaries’ participation is meaningful.
Encourage staff and management to engage in downward accountability, putting the most vulnerable children and adults in the communities where we work at the centre of what we do.
Provide technical support for program unit to include an accountability mechanism in every proposal.
Produce clear and quality reports that demonstrate accountability and learning.
Job Responsibility # 4: Support and Capacity Building of Oxfam and partners staff on MEAL mechanism (# Time 30%).
Provide technical support and capacity strengthening to implementing partners to establish and maintain robust MEAL systems that align with Oxfam standards and donor requirements.
Build the capacity of partner staff on MEAL frameworks, methodologies, data collection tools, databases, analysis, reporting, and evidence-based programme management.
Promote awareness and understanding of quality and accountability standards among Oxfam and partner staff, including the Core Humanitarian Standard (CHS), Oxfam Programme Quality Standards (PQS), and Accountability to Affected Populations (AAP).
Design, facilitate, and deliver training and coaching sessions for partners on CHS, Community Feedback Mechanisms (CFM), safeguarding, MEAL, and accountability principles.
Support partners to establish, strengthen, and monitor accessible, safe, confidential, and effective accountability mechanisms, including complaints and feedback systems.
Provide technical guidance to programme teams and partners to ensure accountability mechanisms are integrated into programme design and implementation.
Conduct regular monitoring and technical support visits to partner implementation sites to assess the quality and effectiveness of MEAL systems, verify data quality, monitor compliance with agreed standards, and recommend corrective actions.
Work closely with partner MEAL staff and focal points to strengthen monitoring systems, improve data quality, and promote the use of evidence for programme improvement and adaptive management.
Support partners in developing monitoring plans, performance indicators, data quality assurance processes, and routine reporting mechanisms.
Review partner MEAL reports, monitoring findings, and learning products, providing timely feedback to improve reporting quality and programme performance.
Plan and facilitate partner reflection, learning, and after-action review sessions to capture lessons learned, identify best practices, and support continuous programme improvement.
Monitor partner compliance with MEAL, accountability, and donor requirements, and support the implementation of agreed corrective actions where gaps are identified.
Foster a culture of learning, accountability, and continuous improvement across partner organizations through regular engagement, coaching, and knowledge sharing.
Qualifications
ESSENTIAL:
Self-Awareness
System thinking
Strategic Thinking and Judgment
In addition:
Advanced bachelor’s degree in development studies, social science, or related discipline combined 3 years of relevant experience in monitoring, evaluation, and learning within the development in humanitarian sector i.e. WASH, FES, Protection and Gender.
Or Diploma degree in one of the development studies, social science, or related discipline, combined with substantial relevant experience of 5 years in monitoring, evaluation, and learning within the development in humanitarian sector i.e. WASH, FES, Protection and Gender, may be accepted in lieu of a bachelor’s degree.
Proven experience in designing and implementing monitoring and evaluation systems, tools, and methodologies.
Strong data collection, analysis, and reporting skills, including proficiency in quantitative and qualitative methods.
Demonstrated proficiency in statistical analysis software, including ability to write complex syntax, and Microsoft Word, Excel, Power Point, and Survey CTO is required.
Excellent analytical skills with the ability to interpret complex data and generate meaningful reports and recommendations.
Demonstrated ability to design and implement monitoring and evaluation frameworks, plans, and tools.
Proficiency in English and Arabic both verbal and written.
Desirable:
Strong technical competence in research and monitoring and evaluation methods.
Previous experience of working on programmes such as WASH, FES, Protection and Gender is preferable.
Familiarity with the Core Humanitarian Standard is an advantage.
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Attention to detail and commitment to producing high-quality work.
Ability to work independently and collaboratively within a team.
Flexibility and adaptability to work in challenging and dynamic environments.
Experience working with local partners.
Self-Awareness
System thinking
Strategic Thinking and Judgment
In addition:
Advanced bachelor’s degree in development studies, social science, or related discipline combined 3 years of relevant experience in monitoring, evaluation, and learning within the development in humanitarian sector i.e. WASH, FES, Protection and Gender.
Or Diploma degree in one of the development studies, social science, or related discipline, combined with substantial relevant experience of 5 years in monitoring, evaluation, and learning within the development in humanitarian sector i.e. WASH, FES, Protection and Gender, may be accepted in lieu of a bachelor’s degree.
Proven experience in designing and implementing monitoring and evaluation systems, tools, and methodologies.
Strong data collection, analysis, and reporting skills, including proficiency in quantitative and qualitative methods.
Demonstrated proficiency in statistical analysis software, including ability to write complex syntax, and Microsoft Word, Excel, Power Point, and Survey CTO is required.
Excellent analytical skills with the ability to interpret complex data and generate meaningful reports and recommendations.
Demonstrated ability to design and implement monitoring and evaluation frameworks, plans, and tools.
Proficiency in English and Arabic both verbal and written.
Desirable:
Strong technical competence in research and monitoring and evaluation methods.
Previous experience of working on programmes such as WASH, FES, Protection and Gender is preferable.
Familiarity with the Core Humanitarian Standard is an advantage.
Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
Attention to detail and commitment to producing high-quality work.
Ability to work independently and collaboratively within a team.
Flexibility and adaptability to work in challenging and dynamic environments.
Experience working with local partners.
Salary and Benefits
As per Oxfam in Syria Salary Scales
About us
Oxfam is an international confederation of 17 organizations networked together in more than 90 countries, as part of a global movement for change, to build a future free from the injustice of poverty.
In Syria :
While Oxfam has been present in the region since 1970, it began operating in Syria through its Damascus based presence in July 2013. Since then, Oxfam has been responding to both the urgent WASH needs for vulnerable people, and has been working on the rehabilitation of water systems in order to provide durable, more sustainable solutions to the affected populations. Interventions implemented under Oxfam's WASH Programme include: Provision of Acute Emergency Life-Saving WASH Services, Rehabilitation of Water Systems, Hygiene Promotion and Water Conservation, Capacity Building and Training, and Improved Emergency WASH Coordination. To date, Oxfam has been worked in 10 governorates, seeking out to over 2.5 million beneficiaries.
In Syria :
While Oxfam has been present in the region since 1970, it began operating in Syria through its Damascus based presence in July 2013. Since then, Oxfam has been responding to both the urgent WASH needs for vulnerable people, and has been working on the rehabilitation of water systems in order to provide durable, more sustainable solutions to the affected populations. Interventions implemented under Oxfam's WASH Programme include: Provision of Acute Emergency Life-Saving WASH Services, Rehabilitation of Water Systems, Hygiene Promotion and Water Conservation, Capacity Building and Training, and Improved Emergency WASH Coordination. To date, Oxfam has been worked in 10 governorates, seeking out to over 2.5 million beneficiaries.
Required employees number
1
Posted On
Aug 06, 2026
Expiry Date
Aug 21, 2026
CV Language
English
