Job ID
51303
Job Title
Project Coordinator
To work for
Human Aid and Development -HAND
Country
Syria
City
Damascus
Field of Work
Tourism/Hotels/Reservations - Administrative - Humanitarian/Disasters
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
The Project Coordinator is responsible for coordinating and following up on the implementation of the Tourism, Hospitality and Hotel Management Programme, ensuring that activities are delivered in line with approved plans, timelines, quality standards, and labour-market needs.
The position serves as a key coordination link between project management, training centres, technical teams, trainers, private-sector partners, the Ministry of Tourism, and other relevant stakeholders to support effective programme implementation and quality training outcomes.
Key Responsibilities
1. Programme Coordination & Implementation
- Coordinate the implementation of programme activities across targeted training centres, ensuring adherence to approved workplans, timelines, and deliverables.
- Monitor implementation progress, identify operational challenges, and coordinate timely actions with relevant stakeholders.
2. Training Programme Coordination
- Coordinate the preparation and delivery of training programmes based on labour-market requirements and the needs of training centres, under the guidance of the Programme Manager.
- Ensure the availability of trainers, facilities, equipment, training materials, schedules, and other logistical requirements.
- Coordinate with Human Resources on training staff requirements and support the recruitment and selection of trainers.
3. Training Centre & Performance Monitoring
- Follow up on training delivery and the readiness of centres, trainers, and equipment to ensure smooth and quality training.
- Monitor key performance indicators (KPIs), attendance, participation, completion rates, trainer performance, and key challenges affecting training outcomes.
- Coordinate with the Monitoring and Evaluation team to address performance gaps and support continuous improvement.
4. Private-Sector Engagement & Labour-Market Linkages
- Develop and maintain working relationships with hotels, restaurants, tourism and travel companies, hospitality institutions, and other relevant private-sector stakeholders.
- Organise consultations and workshops with private-sector representatives to identify labour-market needs and required skills and competencies.
- Incorporate employer feedback into training improvements and support practical training, workplace-based learning, and employment linkages for graduates.
5. Curriculum & Training Quality
- Coordinate with technical experts and specialists to review and develop curricula and training materials in line with sector needs and labour-market requirements.
- Collect and follow up on feedback from trainers, trainees, and employers and support its integration into training quality-improvement initiatives.
6. Government & Ministry Coordination
- Serve as a key focal point with the Ministry of Tourism regarding programme implementation, under the guidance of the Programme Manager.
- Follow up on required approvals, licences, accreditations, and regulatory requirements related to programme activities.
- Coordinate the preparation and submission of required plans, reports, and documentation and follow up on relevant feedback and instructions.
7. Reporting & Stakeholder Coordination
- Monitor programme progress and consolidate information from training centres and relevant project teams.
- Prepare periodic reports covering implementation progress, achievements, challenges, KPIs, and recommendations.
- Ensure effective coordination among project teams, training centres, and stakeholders and follow up on agreed actions.
The position serves as a key coordination link between project management, training centres, technical teams, trainers, private-sector partners, the Ministry of Tourism, and other relevant stakeholders to support effective programme implementation and quality training outcomes.
Key Responsibilities
1. Programme Coordination & Implementation
- Coordinate the implementation of programme activities across targeted training centres, ensuring adherence to approved workplans, timelines, and deliverables.
- Monitor implementation progress, identify operational challenges, and coordinate timely actions with relevant stakeholders.
2. Training Programme Coordination
- Coordinate the preparation and delivery of training programmes based on labour-market requirements and the needs of training centres, under the guidance of the Programme Manager.
- Ensure the availability of trainers, facilities, equipment, training materials, schedules, and other logistical requirements.
- Coordinate with Human Resources on training staff requirements and support the recruitment and selection of trainers.
3. Training Centre & Performance Monitoring
- Follow up on training delivery and the readiness of centres, trainers, and equipment to ensure smooth and quality training.
- Monitor key performance indicators (KPIs), attendance, participation, completion rates, trainer performance, and key challenges affecting training outcomes.
- Coordinate with the Monitoring and Evaluation team to address performance gaps and support continuous improvement.
4. Private-Sector Engagement & Labour-Market Linkages
- Develop and maintain working relationships with hotels, restaurants, tourism and travel companies, hospitality institutions, and other relevant private-sector stakeholders.
- Organise consultations and workshops with private-sector representatives to identify labour-market needs and required skills and competencies.
- Incorporate employer feedback into training improvements and support practical training, workplace-based learning, and employment linkages for graduates.
5. Curriculum & Training Quality
- Coordinate with technical experts and specialists to review and develop curricula and training materials in line with sector needs and labour-market requirements.
- Collect and follow up on feedback from trainers, trainees, and employers and support its integration into training quality-improvement initiatives.
6. Government & Ministry Coordination
- Serve as a key focal point with the Ministry of Tourism regarding programme implementation, under the guidance of the Programme Manager.
- Follow up on required approvals, licences, accreditations, and regulatory requirements related to programme activities.
- Coordinate the preparation and submission of required plans, reports, and documentation and follow up on relevant feedback and instructions.
7. Reporting & Stakeholder Coordination
- Monitor programme progress and consolidate information from training centres and relevant project teams.
- Prepare periodic reports covering implementation progress, achievements, challenges, KPIs, and recommendations.
- Ensure effective coordination among project teams, training centres, and stakeholders and follow up on agreed actions.
Qualifications
- Bachelor’s degree in Tourism, Hotel and Hospitality Management, Business Administration, Project Management, Education and Training, or a related field.
- At least 5 years of professional experience in project or programme coordination, preferably in tourism, hospitality, hotel management, vocational training, or skills development.
- Experience coordinating multi-site training programmes and following up on trainers, training centres, and operational requirements.
- Experience working with government entities, private-sector organisations, and other stakeholders, preferably within the tourism, hospitality, or training sectors.
- Proven experience in planning, monitoring, reporting, and performance tracking.
- Good understanding of labour-market needs and skills requirements within the tourism, hospitality, and hotel-management sectors.
- At least 5 years of professional experience in project or programme coordination, preferably in tourism, hospitality, hotel management, vocational training, or skills development.
- Experience coordinating multi-site training programmes and following up on trainers, training centres, and operational requirements.
- Experience working with government entities, private-sector organisations, and other stakeholders, preferably within the tourism, hospitality, or training sectors.
- Proven experience in planning, monitoring, reporting, and performance tracking.
- Good understanding of labour-market needs and skills requirements within the tourism, hospitality, and hotel-management sectors.
Specific Vacancy Requirements
- Strong project coordination, operational follow-up, and organisational skills.
- Excellent communication, stakeholder-management, and partnership-building skills.
- Strong ability to coordinate effectively with government entities and private-sector partners.
- Excellent planning, time management, prioritisation, and problem-solving skills.
- Good analytical, reporting, and KPI-monitoring skills.
- Strong interpersonal, negotiation, and coordination skills.
- Proficiency in Microsoft Office applications.
- Fluency in Arabic and very good written and spoken English.
- Willingness and ability to travel between governorates.
- Excellent communication, stakeholder-management, and partnership-building skills.
- Strong ability to coordinate effectively with government entities and private-sector partners.
- Excellent planning, time management, prioritisation, and problem-solving skills.
- Good analytical, reporting, and KPI-monitoring skills.
- Strong interpersonal, negotiation, and coordination skills.
- Proficiency in Microsoft Office applications.
- Fluency in Arabic and very good written and spoken English.
- Willingness and ability to travel between governorates.
Salary and Benefits
N/A
About us
Human Aid and Development (HAND) is a non-governmental, non-profit humanitarian and development organization dedicated to creating positive and sustainable change for vulnerable and underserved communities. Guided by the principles of inclusion, accountability, dignity, and sustainability, HAND works to expand opportunities, strengthen resilience, and improve access to essential services for people affected by crisis and other challenging circumstances.
Building on its regional humanitarian experience, HAND established its operational presence in Syria in 2025 and is expanding its programmes to respond to evolving community needs and contribute to recovery and development efforts. HAND works with children, young people, women, persons with disabilities, returnees, internally displaced persons, and other vulnerable groups through an integrated, multisectoral approach covering Education, Youth Development and TVET, Child Protection and Psychosocial Support, Food Security and Livelihoods, Shelter and Infrastructure Rehabilitation, WASH, and Emergency Response and Basic Assistance.
With its main office in Damascus and operational presence across Damascus and Rural Damascus, Aleppo, Homs, Idleb, Hama, Latakia, and Tartous, HAND works closely with communities, local authorities, national and international partners, donors, and other stakeholders to deliver relevant, quality, and sustainable programmes. HAND is officially registered and licensed to operate in Syria under License No. 173/2025 and is also registered and operational in Lebanon.
At HAND, we believe that people are at the heart of sustainable change. We are committed to building a professional, collaborative, and inclusive working environment where dedicated individuals can contribute their expertise, develop their skills, and make a meaningful difference in the communities we serve.
Building on its regional humanitarian experience, HAND established its operational presence in Syria in 2025 and is expanding its programmes to respond to evolving community needs and contribute to recovery and development efforts. HAND works with children, young people, women, persons with disabilities, returnees, internally displaced persons, and other vulnerable groups through an integrated, multisectoral approach covering Education, Youth Development and TVET, Child Protection and Psychosocial Support, Food Security and Livelihoods, Shelter and Infrastructure Rehabilitation, WASH, and Emergency Response and Basic Assistance.
With its main office in Damascus and operational presence across Damascus and Rural Damascus, Aleppo, Homs, Idleb, Hama, Latakia, and Tartous, HAND works closely with communities, local authorities, national and international partners, donors, and other stakeholders to deliver relevant, quality, and sustainable programmes. HAND is officially registered and licensed to operate in Syria under License No. 173/2025 and is also registered and operational in Lebanon.
At HAND, we believe that people are at the heart of sustainable change. We are committed to building a professional, collaborative, and inclusive working environment where dedicated individuals can contribute their expertise, develop their skills, and make a meaningful difference in the communities we serve.
Required employees number
1
Posted On
Sep 28, 2026
Expiry Date
Oct 07, 2026
