Job ID
51980
Job Title
HR and Compliance Officer
To work for
HEKS/EPER
Country
Syria
City
Damascus
Field of Work
HR/QM - Humanitarian/Disasters
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
HUMAN RESOURCES RESPONSIBILITIES
1. Recruitment & Onboarding
•Coordinate the full recruitment cycle (job postings, screening, interviewing, reference checks).
• Ensure hiring processes follow internal policies and fair recruitment standards.
• Prepare employment contracts and onboarding packages.
• Deliver HR orientation, including Code of Conduct, PSEAH, and organizational policies.
2. Employee Relations
•Serve as a focal point for staff HR queries and issues.
•Support conflict resolution and workplace mediation when needed.
•Ensure consistent application of HR policies across departments.
•Promote a respectful, inclusive, and safe working environment.
3. HR Administration & Documentation
• Maintain updated personnel files and HR databases (attendance, leaves, contracts).
• Track contract renewals, probation periods, and performance review deadlines.
• Support payroll preparation by providing necessary HR data.
• Ensure proper archiving and confidentiality of HR records.
4. Performance Management
• Support the implementation of the performance appraisal system.
• Track performance improvement plans and follow-up on development actions.
• Guide supervisors on performance-related issues.
5. Training & Staff Development
• Coordinate mandatory compliance and HR-related training.
• Assist in developing annual staff development plans.
• Track staff attendance and completion of training requirements.
COMPLIANCE RESPONSIBILITIES
1. Compliance Monitoring & Internal Controls
• Conduct regular internal compliance checks across HR.
• Ensure adherence to SOPs, donor rules, and organizational policies.
• Identify gaps and recommend corrective actions to management.
• Monitor implementation of corrective action plans.
2. Policy Implementation
• Support the rollout and interpretation of policies such as:
o Code of Conduct
o Anti-Fraud & Anti-Corruption
o Safeguarding & PSEAH
o Whistleblowing
o HR policies
• Ensure policies remain current and accessible to all staff.
3. Investigations & Incident Reporting
• Support or lead investigations into misconduct, fraud, or policy violations.
• Document findings, collect evidence, and prepare investigation reports as required.
• Ensure confidentiality and proper escalation of cases according to protocols.
4. Donor Compliance
•Review donor requirements relevant to HR, procurement, and operations.
•Support audit preparation and respond to documentation requests.
•Ensure accurate and complete documentation is maintained for donor-funded activities.
5. Risk Management
•Participate in organizational risk assessments.
•Identify HR and operational compliance risks and support mitigation plans.
•Maintain risk registers and compliance tracking tools.
The Compliance function covers HR-related compliance as well as organizational compliance in coordination with finance, procurement, and the program team.
1. Recruitment & Onboarding
•Coordinate the full recruitment cycle (job postings, screening, interviewing, reference checks).
• Ensure hiring processes follow internal policies and fair recruitment standards.
• Prepare employment contracts and onboarding packages.
• Deliver HR orientation, including Code of Conduct, PSEAH, and organizational policies.
2. Employee Relations
•Serve as a focal point for staff HR queries and issues.
•Support conflict resolution and workplace mediation when needed.
•Ensure consistent application of HR policies across departments.
•Promote a respectful, inclusive, and safe working environment.
3. HR Administration & Documentation
• Maintain updated personnel files and HR databases (attendance, leaves, contracts).
• Track contract renewals, probation periods, and performance review deadlines.
• Support payroll preparation by providing necessary HR data.
• Ensure proper archiving and confidentiality of HR records.
4. Performance Management
• Support the implementation of the performance appraisal system.
• Track performance improvement plans and follow-up on development actions.
• Guide supervisors on performance-related issues.
5. Training & Staff Development
• Coordinate mandatory compliance and HR-related training.
• Assist in developing annual staff development plans.
• Track staff attendance and completion of training requirements.
COMPLIANCE RESPONSIBILITIES
1. Compliance Monitoring & Internal Controls
• Conduct regular internal compliance checks across HR.
• Ensure adherence to SOPs, donor rules, and organizational policies.
• Identify gaps and recommend corrective actions to management.
• Monitor implementation of corrective action plans.
2. Policy Implementation
• Support the rollout and interpretation of policies such as:
o Code of Conduct
o Anti-Fraud & Anti-Corruption
o Safeguarding & PSEAH
o Whistleblowing
o HR policies
• Ensure policies remain current and accessible to all staff.
3. Investigations & Incident Reporting
• Support or lead investigations into misconduct, fraud, or policy violations.
• Document findings, collect evidence, and prepare investigation reports as required.
• Ensure confidentiality and proper escalation of cases according to protocols.
4. Donor Compliance
•Review donor requirements relevant to HR, procurement, and operations.
•Support audit preparation and respond to documentation requests.
•Ensure accurate and complete documentation is maintained for donor-funded activities.
5. Risk Management
•Participate in organizational risk assessments.
•Identify HR and operational compliance risks and support mitigation plans.
•Maintain risk registers and compliance tracking tools.
The Compliance function covers HR-related compliance as well as organizational compliance in coordination with finance, procurement, and the program team.
Qualifications
Education:
• Bachelor’s degree in human resources management, Business Administration, Law, Public Administration, or related field.
• Training in compliance, investigations, safeguarding, or HR certification is an asset
• English: Fluent (spoken/written) mandatory.
• Arabic: Mandatory.
• German / French: Plus
• Proficient user of MS office (including Word, Excel, Outlook, PowerPoint, and Power BI).
Experience:
• 2–4 years of experience in HR, compliance in an International NGOs
• Experience with donor-funded programs (UN, ECHO, SDC, etc.) is preferred.
• Experience conducting compliance reviews or investigations is an advantage.
Personal skills:
• Strong knowledge of HR principles and local labor law.
• Understanding of compliance, internal controls, and risk management.
• Excellent communication and interpersonal skills.
• Strong ethics, confidentiality, and integrity.
• Analytical and problem-solving abilities.
• Ability to work under pressure and manage multiple tasks.
• Proficiency in MS Office and HR systems/databases.
Key Behaviors:
• Demonstrates integrity and impartiality.
• Maintains strict confidentiality in HR and compliance matters.
• Promotes accountability and a speak‑up culture.
• Works collaboratively across departments.
• Shows cultural and gender sensitivity.
• Bachelor’s degree in human resources management, Business Administration, Law, Public Administration, or related field.
• Training in compliance, investigations, safeguarding, or HR certification is an asset
• English: Fluent (spoken/written) mandatory.
• Arabic: Mandatory.
• German / French: Plus
• Proficient user of MS office (including Word, Excel, Outlook, PowerPoint, and Power BI).
Experience:
• 2–4 years of experience in HR, compliance in an International NGOs
• Experience with donor-funded programs (UN, ECHO, SDC, etc.) is preferred.
• Experience conducting compliance reviews or investigations is an advantage.
Personal skills:
• Strong knowledge of HR principles and local labor law.
• Understanding of compliance, internal controls, and risk management.
• Excellent communication and interpersonal skills.
• Strong ethics, confidentiality, and integrity.
• Analytical and problem-solving abilities.
• Ability to work under pressure and manage multiple tasks.
• Proficiency in MS Office and HR systems/databases.
Key Behaviors:
• Demonstrates integrity and impartiality.
• Maintains strict confidentiality in HR and compliance matters.
• Promotes accountability and a speak‑up culture.
• Works collaboratively across departments.
• Shows cultural and gender sensitivity.
Specific Vacancy Requirements
• HEKS/EPER Syria Country Office will prioritize applications received before Nov 5th.
• HEKS/EPER reserves the right to select a candidate before the deadline.
• Only selected candidates will be contacted.
• By submitting your application, you consent to the storage and processing of your application documents in accordance with HEKS/EPER’s data protection and storage procedures.
• HEKS/EPER reserves the right to select a candidate before the deadline.
• Only selected candidates will be contacted.
• By submitting your application, you consent to the storage and processing of your application documents in accordance with HEKS/EPER’s data protection and storage procedures.
Salary and Benefits
- As per HEKS/EPER salary scale.
- Medical and Life insurance.
- Medical and Life insurance.
About us
HEKS/EPER Swiss Church Aid has its headquarters in Zurich/Switzerland. HEKS/EPER works towards a more humane and more equitable world, assisting people and communities to overcome economic, social, or humanitarian disparities to gain autonomy and to live with dignity both in Switzerland and abroad. HEKS/EPER operates in 30 countries and around 200 projects worldwide. HEKS/EPER is a member of the ACT Alliance.
HEKS/EPER country office in Damascus has directly implemented humanitarian and development projects across various governorates for several years, with a strong presence in Aleppo, Idleb, Hama, Lattakia, Tartous, Homs, Damascus, and Rural Damascus.
HEKS/EPER country office in Damascus has directly implemented humanitarian and development projects across various governorates for several years, with a strong presence in Aleppo, Idleb, Hama, Lattakia, Tartous, Homs, Damascus, and Rural Damascus.
Required employees number
1
Posted On
Oct 29, 2026
Expiry Date
Nov 28, 2026
Photo
Required
CV Language
English
