Job ID
43418
Job Title
EMS Unit Manager
To work for
Syrian Arab Red Crescent
Country
Syria
City
Damascus
Field of Work
Humanitarian/Disasters
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
• Develop a comprehensive national strategy for emergency medical services in coordination with relevant authorities.
• Provide technical supervision for ambulance and emergency programs at both the central level and in branches.
• Ensure adherence to quality and medical standards through continuous oversight and technical supervision.
• Represent the Syrian Arab Red Crescent (SARC) in technical meetings.
• Lead the development and updating of Standard Operating Procedures (SOPs) for the unit.
• Provide technical support to the Deputy Director and the technical team.
• Evaluate technical performance and monitor capacity building and professional development for the unit's personnel.
• Prepare and submit periodic technical reports to senior management.
• Contribute to the development of medical emergency plans for disasters and crises.
• Lead, guide, and manage ambulance and emergency teams to ensure optimal performance and adherence to the highest standards of care.
• Directly supervise the daily operations of the ambulance unit, including operational missions, shifts, and task distribution.
• Conduct regular performance evaluations for teams and provide necessary feedback and guidance.
• Develop annual work plans and strategies for the Emergency and Ambulance Unit in alignment with organizational objectives.
• Undertake field visits to monitor the work of ambulance centers, identify challenges, and propose solutions to the Medical Department Director.
• Coordinate with ambulance coordinators in branches regarding ambulance team evaluations.
• Monitor the monthly needs of ambulance centers and coordinate with the Financial Department in this regard.
• Generate quarterly reports concerning the ambulance fleet, medical equipment, and supplies for the Medical Department Director.
• Ensure the availability and serviceability of all necessary medical equipment, devices, and supplies for emergency care delivery.
• Monitor the unit's budget and manage expenditures efficiently and transparently.
• Identify training needs for ambulance and emergency teams and develop advanced training programs.
• Ensure teams' commitment to continuous training programs to update their skills and knowledge.
• Develop proactive plans for emergency response, including coordination with departments at the Headquarters and branches.
• Ensure prompt and effective handling of complaints from ambulance teams or the local community, and generate reports for the Department Director on these matters.
• Ensure compliance with professional standards, national, and international regulations related to ambulance and emergency services.
• Monitor and evaluate the quality of care provided and implement continuous improvement mechanisms.
• Prepare and submit periodic (operational, financial, statistical) reports on the unit's performance.
• Represent the unit in conferences, workshops, and meetings related to ambulance and emergency services.
• Provide technical supervision for ambulance and emergency programs at both the central level and in branches.
• Ensure adherence to quality and medical standards through continuous oversight and technical supervision.
• Represent the Syrian Arab Red Crescent (SARC) in technical meetings.
• Lead the development and updating of Standard Operating Procedures (SOPs) for the unit.
• Provide technical support to the Deputy Director and the technical team.
• Evaluate technical performance and monitor capacity building and professional development for the unit's personnel.
• Prepare and submit periodic technical reports to senior management.
• Contribute to the development of medical emergency plans for disasters and crises.
• Lead, guide, and manage ambulance and emergency teams to ensure optimal performance and adherence to the highest standards of care.
• Directly supervise the daily operations of the ambulance unit, including operational missions, shifts, and task distribution.
• Conduct regular performance evaluations for teams and provide necessary feedback and guidance.
• Develop annual work plans and strategies for the Emergency and Ambulance Unit in alignment with organizational objectives.
• Undertake field visits to monitor the work of ambulance centers, identify challenges, and propose solutions to the Medical Department Director.
• Coordinate with ambulance coordinators in branches regarding ambulance team evaluations.
• Monitor the monthly needs of ambulance centers and coordinate with the Financial Department in this regard.
• Generate quarterly reports concerning the ambulance fleet, medical equipment, and supplies for the Medical Department Director.
• Ensure the availability and serviceability of all necessary medical equipment, devices, and supplies for emergency care delivery.
• Monitor the unit's budget and manage expenditures efficiently and transparently.
• Identify training needs for ambulance and emergency teams and develop advanced training programs.
• Ensure teams' commitment to continuous training programs to update their skills and knowledge.
• Develop proactive plans for emergency response, including coordination with departments at the Headquarters and branches.
• Ensure prompt and effective handling of complaints from ambulance teams or the local community, and generate reports for the Department Director on these matters.
• Ensure compliance with professional standards, national, and international regulations related to ambulance and emergency services.
• Monitor and evaluate the quality of care provided and implement continuous improvement mechanisms.
• Prepare and submit periodic (operational, financial, statistical) reports on the unit's performance.
• Represent the unit in conferences, workshops, and meetings related to ambulance and emergency services.
Qualifications
Education:
• University degree in Human Medicine, Emergency Medicine, or a related medical specialty
• A minimum of 7 years of experience in the health sector, with at least 3 years in emergency medicine or managing medical teams
• In-depth understanding of health policies and ambulance services in humanitarian contexts
• Strong leadership and organizational skills, with a high capacity for coordination and communication.
• Proficiency in Arabic and a very good command of English
Knowledge and Skills
• Excellent leadership and management skills: Ability to plan, organize, manage resources, and follow up
• Ability to make quick and effective decisions under pressure and in challenging circumstances.
• A strong leadership personality capable of motivating the team and fostering teamwork
• Problem-solving skills and the ability to handle complex situations
• Proficiency in computer usage and Microsoft Office programs (Word, Excel, PowerPoint)
• Commitment to humanitarian principles and the code of conduct.
• University degree in Human Medicine, Emergency Medicine, or a related medical specialty
• A minimum of 7 years of experience in the health sector, with at least 3 years in emergency medicine or managing medical teams
• In-depth understanding of health policies and ambulance services in humanitarian contexts
• Strong leadership and organizational skills, with a high capacity for coordination and communication.
• Proficiency in Arabic and a very good command of English
Knowledge and Skills
• Excellent leadership and management skills: Ability to plan, organize, manage resources, and follow up
• Ability to make quick and effective decisions under pressure and in challenging circumstances.
• A strong leadership personality capable of motivating the team and fostering teamwork
• Problem-solving skills and the ability to handle complex situations
• Proficiency in computer usage and Microsoft Office programs (Word, Excel, PowerPoint)
• Commitment to humanitarian principles and the code of conduct.
Specific Vacancy Requirements
To provide technical and administrative oversight for the Emergency Medical Services Unit at the national level. This includes ensuring the effective planning and implementation of all related activities and programs, and delivering safe, efficient, and high-quality emergency medical services that comply with approved humanitarian and medical standard
Salary and Benefits
Depends SARC salary scale.
About us
The Syrian Arab Red Crescent is an independent humanitarian organization of public utility, and it’s permanent and continuous, and it has a legal entity and enjoys financial and administrative independence.
Syrian Arab Red Crescent was founded in 1942 according to the decree No/540/ 1942 and the decree No/117/ 1966 that regulating the Organization’s work.
Syrian Arab Red Crescent has been recognized by the International Committee of the Red Cross in Geneva (ICRC) in 1946, SARC is committed to Geneva Conventions and the seven basic principles of the International Movement of Red Cross and Red Crescent.
SARC has a headquarters in Damascus and fourteen branches in the fourteen governorates of Syria, and 75 of sub branches.
Syrian Arab Red Crescent was founded in 1942 according to the decree No/540/ 1942 and the decree No/117/ 1966 that regulating the Organization’s work.
Syrian Arab Red Crescent has been recognized by the International Committee of the Red Cross in Geneva (ICRC) in 1946, SARC is committed to Geneva Conventions and the seven basic principles of the International Movement of Red Cross and Red Crescent.
SARC has a headquarters in Damascus and fourteen branches in the fourteen governorates of Syria, and 75 of sub branches.
Required employees number
1
Posted On
Jul 02, 2025
Expiry Date
Aug 01, 2025
Photo
Required
CV Language
English
