Job ID
44309
Job Title
Flight Operations Coordinator/Officer
To work for
Jasmine Aviation
Country
Syria
City
Damascus
Field of Work
Customer services - Crewing/Aviation & Air-waitress
Job Type
Full time
Military service
Finished or Exempted (For male)
Minimum Education Level
Baccalaureate
Responsibilities
•Receive and acknowledge new client requests, prepare new trip files ensuring all necessary information is captured.
•Liaison with CAAs, agents, handlers, FBOs, and third-party vendors to manage service requests with precision and attention to detail.
•Ensure that agents and vendors selected are aligned with company standards and policies.
•Provide regular updates to clients on the status of services, approvals, and confirmations.
•Deliver excellent customer service, maintaining clear communication at all stages.
•Ensure accurate handovers and debriefings with colleagues to maintain continuity of service.
•Manage multiple priorities effectively in time-sensitive environments, maintaining productivity under pressure.
•Liaison with CAAs, agents, handlers, FBOs, and third-party vendors to manage service requests with precision and attention to detail.
•Ensure that agents and vendors selected are aligned with company standards and policies.
•Provide regular updates to clients on the status of services, approvals, and confirmations.
•Deliver excellent customer service, maintaining clear communication at all stages.
•Ensure accurate handovers and debriefings with colleagues to maintain continuity of service.
•Manage multiple priorities effectively in time-sensitive environments, maintaining productivity under pressure.
Qualifications
•Must be located in Damascus.
•Minimum 2 years' experience as a Flight Operations Officer/Coordinator. Preference for candidates with prior flight support experience.
•Experience with aviation messaging systems (AFTN, SITA messaging) is required.
•Proficiency in business software applications (MS Outlook, MS Teams).
•Strong command of English (spoken and written), additional European language skills are a plus.
•Flexibility to work in a shift-based environment.
•Excellent communication, organizational, and problem-solving skills.
•Ability to thrive in high-pressure, time-critical situations.
•Minimum 2 years' experience as a Flight Operations Officer/Coordinator. Preference for candidates with prior flight support experience.
•Experience with aviation messaging systems (AFTN, SITA messaging) is required.
•Proficiency in business software applications (MS Outlook, MS Teams).
•Strong command of English (spoken and written), additional European language skills are a plus.
•Flexibility to work in a shift-based environment.
•Excellent communication, organizational, and problem-solving skills.
•Ability to thrive in high-pressure, time-critical situations.
Salary and Benefits
Upon interview.
About us
Jasmine Aviation is hiring a Flight Operations Coordinator/Officer in its office in Damascus, Free Zone.
Minimum 2 years' experience as a Flight Operations Officer/Coordinator is required.
The role involves coordinating and processing customer requests for aviation services: obtaining flight clearances from authorities, coordinating ground handling services, filing PNR/APIS records, arranging crew and passenger support services, and assisting with hotel bookings.
Minimum 2 years' experience as a Flight Operations Officer/Coordinator is required.
The role involves coordinating and processing customer requests for aviation services: obtaining flight clearances from authorities, coordinating ground handling services, filing PNR/APIS records, arranging crew and passenger support services, and assisting with hotel bookings.
Required employees number
2
Posted On
Sep 02, 2025
Expiry Date
Oct 02, 2025
CV Language
English
