Senior Administrative Associate

Syria

Operations - Administrative

Not Specified

1. Manage and monitor a large and diversified volume of complex correspondence and documentation, often of confidential and sensitive nature; ensure appropriate routing, reply, prioritization, accuracy, consistency, informal translation and timeliness;
2. Serve as reference point regarding the duties of the office: answer substantive questions requiring extensive research and independently obtain clarification; draft correspondence and reply to enquiries on own initiative; provide advice on procedural and administrative requirements;
3. Conduct extensive research and prepare briefing material for the supervisor; select a variety of information from various sources and present findings in appropriate form;
4. Manage the calendar for the supervisor and schedule appointments and meetings; arrange travels and visits, notifying organizations and officials to be visited, receive visitors;
5. Interact with appropriate staff within IOM to ensure timely submission of inputs to publications, reports and other documentation; review documents and make changes to their formal or style in accordance with standard practice;
6. Serve as contact person / link between supervisor and senior staff regarding office issues and information; on behalf of supervisor, keep others informed by conveying directives, reports, status updates and other relevant information; bring sensitive and urgent matters to the attention of the supervisor;
7. Coordinate the logistic arrangements of meetings with high-level officials including all preparation, delivery- and follow-up activities with internal and external partners and participants; draft briefing information to support the supervisor's participation in meetings, councils, and programme activities;
8. Coordinate, monitor and process administrative actions (human resources, contracts, procurement, accounting, finance, logistics) in IOM's computerized systems;
9. Provide expert guidance to staff on relevant administrative issues; train and coordinate other office support staff in the Office / Department; coordinate the work of office support staff;
10. Review systems and processes under area of responsibility to ensure that they meet the needs of the Department; formulate proposals for improvements; and,
11. Perform other duties as required.

• Proficiency in MS Office products (Word, Excel, PowerPoint).
• Strong organizational and coordination skills, with attention to detail and ability to manage multiple tasks simultaneously.
• Ability to maintain accurate records, trackers, and filing systems for operational and programme documentation.
• Practical understanding of project operations, including coordination with implementing partners and field teams.
• Good communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Ability to work independently, prioritize tasks, and follow up on pending actions in a structured manner.
• Knowledge of the UN System and advantage


SECTION 5
Languages
IOM’s official languages are English, French, and Spanish.
REQUIRED
For this position, fluency in English and Arabic is required (oral and written).

IOM:
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Feb 05, 2026

English