Job ID
50919
Job Title
MEAL Officer
To work for
Secours Islamique France (SIF)
Country
Syria
City
Damascus
Field of Work
Analysis/Statistic - Humanitarian/Disasters
Job Type
Full time
Military service
Not Specified
Minimum Education Level
Bachelor/ License Degree
Responsibilities
• Mainstreaming AAP in the development and implementation of SIF in-country strategies, its associated procedures and tools
• Contribute to SIF Syria strategies monitoring and evaluation through AAP related-indicator collection and report to Program Coordinator
• Oversee and strengthen the Complaints and Feedback Mechanism (CFM), ensuring it is accessible, safe, confidential, and responsive.
• Ensure protection mainstreaming is effectively integrated across all program and project phases.
• Support project planning and design, ensuring AAP principles are embedded across all projects.
• Promote a culture of accountability, ethics, and safeguarding compliance across the program and teams.
• Prepare regular reports and updates on AAP and CFM performance for internal use and donor requirements.
• Participate in the management of AAP cases and ensure that the best interests of the persons involved are upheld, safeguarding confidentiality and securing participation of all stakeholders.
• Conduct regular field visits to project locations to ensure proper implementation and adherence to AAP, CSP, PSEA, and protection mainstreaming standards.
• Comply with SIF guidelines for Data Protection
• Contribute to the internal and external reporting tools, monitoring the progress of MEAL components
• Assist the MEAL Manager with data collection, analysis, reporting, and learning activities to enhance program quality and accountability.
• Contribute to MEAL monitoring activities, including field monitoring visits, data verification, and follow-up on action plans, as requested by the MEAL Manager.
• Develop and maintain a network and mapping of AAP specialists in Syria, ensuring coordination with relevant authorities and community leaders for effective implementation of SIF AAP policies.
• Ensure active participation and representation of SIF in AAP and IM activities, coordination meetings, and events, sharing inputs, lessons learned, and best practices from projects.
• Develop, maintain, and improve MEAL data management systems, databases, trackers, and information management tools to support program implementation and reporting.
• Design and digitize data collection tools using KoBo Toolbox (KoBo Collect/KoBo Server), ensuring data quality, user-friendliness, and alignment with donor and organizational requirements.
• Manage the full data cycle, including data collection, cleaning, validation, storage, analysis, and dissemination.
• Create, maintain, and update Power BI dashboards and other visualization tools to support program monitoring, performance tracking, and management decision-making.
• Produce regular information products, including dashboards, factsheets, infographics, presentations, maps, and analytical reports.
• Ensure accurate and timely updating of ActivityInfo databases and other organizational information management platforms.
• Support program teams in data entry, verification, quality assurance, and reporting processes within ActivityInfo and other systems.
• Develop and maintain standardized data collection forms, monitoring tools, trackers, and reporting templates.
• Conduct routine data quality assessments (DQAs) and provide recommendations to improve data accuracy, completeness, consistency, and reliability.
• Support the management and analysis of Complaints and Feedback Mechanism (CFM) data, including trend analysis and reporting on accountability indicators.
• Provide technical support and training to staff on Kobo, Power BI, ActivityInfo, data management procedures, and information management best practices.
• Coordinate with program and support departments to ensure harmonized data collection, reporting, and information-sharing processes across projects and field locations.
• Maintain data repositories and ensure proper documentation, version control, and secure storage of project information and MEAL records.
• Contribute to the development and continuous improvement of information management strategies, SOPs, guidance notes, and data management standards across the mission.
• Support the MEAL Manager in producing evidence-based analysis, learning products, donor reports, and strategic information for program planning and decision-making.
• Contribute to SIF Syria strategies monitoring and evaluation through AAP related-indicator collection and report to Program Coordinator
• Oversee and strengthen the Complaints and Feedback Mechanism (CFM), ensuring it is accessible, safe, confidential, and responsive.
• Ensure protection mainstreaming is effectively integrated across all program and project phases.
• Support project planning and design, ensuring AAP principles are embedded across all projects.
• Promote a culture of accountability, ethics, and safeguarding compliance across the program and teams.
• Prepare regular reports and updates on AAP and CFM performance for internal use and donor requirements.
• Participate in the management of AAP cases and ensure that the best interests of the persons involved are upheld, safeguarding confidentiality and securing participation of all stakeholders.
• Conduct regular field visits to project locations to ensure proper implementation and adherence to AAP, CSP, PSEA, and protection mainstreaming standards.
• Comply with SIF guidelines for Data Protection
• Contribute to the internal and external reporting tools, monitoring the progress of MEAL components
• Assist the MEAL Manager with data collection, analysis, reporting, and learning activities to enhance program quality and accountability.
• Contribute to MEAL monitoring activities, including field monitoring visits, data verification, and follow-up on action plans, as requested by the MEAL Manager.
• Develop and maintain a network and mapping of AAP specialists in Syria, ensuring coordination with relevant authorities and community leaders for effective implementation of SIF AAP policies.
• Ensure active participation and representation of SIF in AAP and IM activities, coordination meetings, and events, sharing inputs, lessons learned, and best practices from projects.
• Develop, maintain, and improve MEAL data management systems, databases, trackers, and information management tools to support program implementation and reporting.
• Design and digitize data collection tools using KoBo Toolbox (KoBo Collect/KoBo Server), ensuring data quality, user-friendliness, and alignment with donor and organizational requirements.
• Manage the full data cycle, including data collection, cleaning, validation, storage, analysis, and dissemination.
• Create, maintain, and update Power BI dashboards and other visualization tools to support program monitoring, performance tracking, and management decision-making.
• Produce regular information products, including dashboards, factsheets, infographics, presentations, maps, and analytical reports.
• Ensure accurate and timely updating of ActivityInfo databases and other organizational information management platforms.
• Support program teams in data entry, verification, quality assurance, and reporting processes within ActivityInfo and other systems.
• Develop and maintain standardized data collection forms, monitoring tools, trackers, and reporting templates.
• Conduct routine data quality assessments (DQAs) and provide recommendations to improve data accuracy, completeness, consistency, and reliability.
• Support the management and analysis of Complaints and Feedback Mechanism (CFM) data, including trend analysis and reporting on accountability indicators.
• Provide technical support and training to staff on Kobo, Power BI, ActivityInfo, data management procedures, and information management best practices.
• Coordinate with program and support departments to ensure harmonized data collection, reporting, and information-sharing processes across projects and field locations.
• Maintain data repositories and ensure proper documentation, version control, and secure storage of project information and MEAL records.
• Contribute to the development and continuous improvement of information management strategies, SOPs, guidance notes, and data management standards across the mission.
• Support the MEAL Manager in producing evidence-based analysis, learning products, donor reports, and strategic information for program planning and decision-making.
Qualifications
• Minimum of three years of experience in the field of Information Management, Accountability to Affected Population, Monitoring and evaluation, Protection in an NGO environment
• Bachelor’s degree in an area of social development, psychology or equivalent, or related field.
• Proven track record in delivering technical support for UN agencies' funded projects
• Experience in developing and implementing CFM and IM process.
• Strong interpersonal and communication skills, including influencing, negotiation, and coaching.
• Builds and maintains effective relationships with their team, colleagues, and external partners.
• Values diversity as a source of competitive strength.
• Approachable, good listener, easy to talk to.
• Ability to present complex information in a succinct and compelling manner.
• Develops and encourages new and innovative solutions.
• Fluency in English, both verbal and written
• Bachelor’s degree in an area of social development, psychology or equivalent, or related field.
• Proven track record in delivering technical support for UN agencies' funded projects
• Experience in developing and implementing CFM and IM process.
• Strong interpersonal and communication skills, including influencing, negotiation, and coaching.
• Builds and maintains effective relationships with their team, colleagues, and external partners.
• Values diversity as a source of competitive strength.
• Approachable, good listener, easy to talk to.
• Ability to present complex information in a succinct and compelling manner.
• Develops and encourages new and innovative solutions.
• Fluency in English, both verbal and written
Salary and Benefits
The vacancy will be open for two weeks and will be closed manually after that period. The successful candidate is required to join immediately
Women are strongly encouraged to apply
Women are strongly encouraged to apply
About us
Founded in 1991, Secours Islamique France (SIF) is a nongovernmental organization devoted to international solidarity, social and humanitarian causes in the fields of humanitarian assistance and development aid, both in France and in the world.
SIF is dedicated to alleviating the suffering of the poorest people in France and around the world. It acts wherever humanitarian and social needs require mobilization of emergency relief and implementation of development programmes. SIF is inspired by the values of Islam, solidarity and respect for human dignity, which are at the heart of its concerns. Through its commitment, values and missions, it calls for the building of human solidarity that transcends differences and borders.
SIF has started to work in Syria since 2008 and has been operating in many governorates namely, Aleppo, Damascus, Daraa, Hama, Homs, Rural Damascus, and Quneitra. Shelter support is among their main programs along with Education, community services, and provision of water, sanitation and hygiene.
"Secours Islamique France considers diversity a strength. We therefore review all applications, provided they demonstrate the skills required for the position to be filled.
As a humanitarian NGO, SIF is committed to respecting the humanitarian principle of (Do No Harm) and ensures that the safety of our beneficiaries (including children), employees, volunteers, partners, and service providers is a primary consideration in all its activities.
SIF maintains a zero-tolerance policy toward any form of fraud, corruption, psychological/sexual harassment, abuse or violence of any kind, and, more broadly, any breach of legislation, regulations, the Child Safeguarding Policy (CSP), or the internal code of conduct, both at headquarters and in the field.
In line with these principles, this position is subject to a criminal record check as well as professional reference checks.
Our charter is a genuine commitment: we mobilize all of our staff to promote, share, and uphold the principles set out.
Together, let's rise to the challenge for solidarity that transcends differences."
SIF is dedicated to alleviating the suffering of the poorest people in France and around the world. It acts wherever humanitarian and social needs require mobilization of emergency relief and implementation of development programmes. SIF is inspired by the values of Islam, solidarity and respect for human dignity, which are at the heart of its concerns. Through its commitment, values and missions, it calls for the building of human solidarity that transcends differences and borders.
SIF has started to work in Syria since 2008 and has been operating in many governorates namely, Aleppo, Damascus, Daraa, Hama, Homs, Rural Damascus, and Quneitra. Shelter support is among their main programs along with Education, community services, and provision of water, sanitation and hygiene.
"Secours Islamique France considers diversity a strength. We therefore review all applications, provided they demonstrate the skills required for the position to be filled.
As a humanitarian NGO, SIF is committed to respecting the humanitarian principle of (Do No Harm) and ensures that the safety of our beneficiaries (including children), employees, volunteers, partners, and service providers is a primary consideration in all its activities.
SIF maintains a zero-tolerance policy toward any form of fraud, corruption, psychological/sexual harassment, abuse or violence of any kind, and, more broadly, any breach of legislation, regulations, the Child Safeguarding Policy (CSP), or the internal code of conduct, both at headquarters and in the field.
In line with these principles, this position is subject to a criminal record check as well as professional reference checks.
Our charter is a genuine commitment: we mobilize all of our staff to promote, share, and uphold the principles set out.
Together, let's rise to the challenge for solidarity that transcends differences."
Required employees number
1
Posted On
Sep 10, 2026
Expiry Date
Sep 27, 2026
Photo
Required
CV Language
English
Additional questions for applicants
Q1: Have you ever been arrested, Indicted, or summoned into court as a defendant in a criminal proceeding, or convicted, fined or imprisoned for the violation of any law (exclude minor traffic violation).?
Q2: Please confirm that you have never been subject to sanctions (disciplinary, administrative or criminal) arising from an investigation in relation to PSEA, or left employment
Q3: Please Confirm that you don’t suffer from any health issues (Chronic disease, injuries,…) that prevent or limit your ability to perform your tasks properly.
Q2: Please confirm that you have never been subject to sanctions (disciplinary, administrative or criminal) arising from an investigation in relation to PSEA, or left employment
Q3: Please Confirm that you don’t suffer from any health issues (Chronic disease, injuries,…) that prevent or limit your ability to perform your tasks properly.