Job ID
45068
Job Title
Community Liaison Officer
To work for
Mines Advisory Group (MAG)
Country
Syria
City
Hamah
Field of Work
Social Services - Humanitarian/Disasters
Job Type
Full time
Responsibilities
Job Specification: Community Liaison Officer (CLO)
Department: Operations
Grade:3
Line managed by: Community Liaison Team Leader. (CL TL)
Location: Northwest Syria (Homs/Hama)
Job Purpose:
Planning, implementation, and reporting of community liaison initiatives in order to ensure community liaison activities contribute to achieving MAG mission of saving lives and building futures of people affected by explosive ordnance.
Job Description
This is a non-contractual document that can be varied from time to time as circumstances dictate. This job description is intended to summarize the main duties and responsibilities of the post; this is not intended to be a full and exhaustive list of tasks. All MAG staff are expected to demonstrate flexibility and willingness to perform appropriate tasks when the need arises.
Some Job Descriptions may be supplemented by specific Terms of Reference.
Project Planning
Assist in the development of all global project community liaison work plans.
Assist in the development of operations work plans, as required (e.g. prioritization of clearing tasks).
Actively participate in the Community Liaison Meetings.
Coordinate planned community liaison activities with partner and stakeholder organizations, government agencies/authority and communities to enable implementation of such activities as surveys, risk education, and community liaison activities.
Project Implementation
Liaise with affected communities, local authorities, government bodies, and UN/NGOs to facilitate implementation of project activities.
Support Explosive Ordnance Disposal Teams during clearance tasks by liaising with the community to ensure that they remain secure and free from accident.
Data Collection/Survey Implementation
Collect data on communities affected by Explosive Ordnance (e.g. pre and post clearance surveys, case studies, videos, photographs, and etc.).
Complete IMSMA dangerous area reports, impact surveys, victim reports, and community assessment surveys, and other MAG data collection surveys.
Collect data on Explosive Ordnance accidents.
Collect data for Baseline and Knowledge, Attitude and Practice surveys.
Training/Risk Education
Deliver Risk Education for Explosive Remnants of War to men, women, girls and boys.
Conducted non-technical survey as assigned by CLM/CLS and in accordance with NTS SOP
Train and select community focal points and community leaders in the delivery of Risk Education for Explosive Remnants of War and Small Arms/Light Weapons.
Conduct follow up visits to CFPs and community leaders, trained by MAG, in the delivery of Risk Education for Explosive Remnants of War and Small Arms/Light Weapons.
Implement field tests for Community Liaison information, communication, and education tools.
Distribution of risk education/awareness materials.
Awareness
Assist in the development of risk awareness information, communication and education tools.
Be a spokesperson for risk awareness campaigns and messages.
Reporting
-Reporting daily activities to the Community Liaison Team Leader, Community Liaison Supervisor Community and the Community Liaison manager.
-Report survey 123 data in appropriate formats.
-Provide appropriate maps and diagrams related to target locations.
Representation
Represent MAG with all partners and stakeholders (e.g. affected communities, government officials and ministries, local authorities, and UN/NGOs).
Ensure relevant and transparent communications on all programme issues.
Ensure the integrity of MAG's organisational profile in all external communications (both written and verbal).
Work within the framework of MAG-s core values.
Represent MAG with integrity and professionalism.
Participate in meetings where relevant as directed by Management.
Apply learning from appropriate training and development programmes.
Perform other duties as requested and assigned by the Line Manager.
Standard Operation Procedures (SOP)
Ensure adherence to the MAG SOPs in order to achieve effective and efficient community liaison operations and activities.
Recommend appropriate amendments as required to the Community Liaison Team Leader.
Report all non-compliance of any MAG SOPs to the Community Liaison Team Leader.
Security
Follow all security policies and Standard Operating Procedures. Report non-compliance and any security incidents to the Community Liaison Team Leader.
Provide the Community Liaison Team Leader with intelligence reports of any changes in the security environment within the sector.
Safeguarding
Work in compliance with/ uphold the organization's Safeguarding framework - Policy on Personal Conduct, Protection of Children and Vulnerable Adults Policy, Dignity at Work Policy, Reporting Malpractice (Whistleblowing) Policy, Equal Opportunities Policy and Policy on Modern Slavery.
Encourage an open and transparent way of working that facilitates a strong safeguarding culture within and between teams.
Ensure that all staff understand the provisions clearly and challenge any unacceptable behaviour .
Ensure that any concerns, reports or complaints are taken seriously and investigated promptly and thoroughly
Department: Operations
Grade:3
Line managed by: Community Liaison Team Leader. (CL TL)
Location: Northwest Syria (Homs/Hama)
Job Purpose:
Planning, implementation, and reporting of community liaison initiatives in order to ensure community liaison activities contribute to achieving MAG mission of saving lives and building futures of people affected by explosive ordnance.
Job Description
This is a non-contractual document that can be varied from time to time as circumstances dictate. This job description is intended to summarize the main duties and responsibilities of the post; this is not intended to be a full and exhaustive list of tasks. All MAG staff are expected to demonstrate flexibility and willingness to perform appropriate tasks when the need arises.
Some Job Descriptions may be supplemented by specific Terms of Reference.
Project Planning
Assist in the development of all global project community liaison work plans.
Assist in the development of operations work plans, as required (e.g. prioritization of clearing tasks).
Actively participate in the Community Liaison Meetings.
Coordinate planned community liaison activities with partner and stakeholder organizations, government agencies/authority and communities to enable implementation of such activities as surveys, risk education, and community liaison activities.
Project Implementation
Liaise with affected communities, local authorities, government bodies, and UN/NGOs to facilitate implementation of project activities.
Support Explosive Ordnance Disposal Teams during clearance tasks by liaising with the community to ensure that they remain secure and free from accident.
Data Collection/Survey Implementation
Collect data on communities affected by Explosive Ordnance (e.g. pre and post clearance surveys, case studies, videos, photographs, and etc.).
Complete IMSMA dangerous area reports, impact surveys, victim reports, and community assessment surveys, and other MAG data collection surveys.
Collect data on Explosive Ordnance accidents.
Collect data for Baseline and Knowledge, Attitude and Practice surveys.
Training/Risk Education
Deliver Risk Education for Explosive Remnants of War to men, women, girls and boys.
Conducted non-technical survey as assigned by CLM/CLS and in accordance with NTS SOP
Train and select community focal points and community leaders in the delivery of Risk Education for Explosive Remnants of War and Small Arms/Light Weapons.
Conduct follow up visits to CFPs and community leaders, trained by MAG, in the delivery of Risk Education for Explosive Remnants of War and Small Arms/Light Weapons.
Implement field tests for Community Liaison information, communication, and education tools.
Distribution of risk education/awareness materials.
Awareness
Assist in the development of risk awareness information, communication and education tools.
Be a spokesperson for risk awareness campaigns and messages.
Reporting
-Reporting daily activities to the Community Liaison Team Leader, Community Liaison Supervisor Community and the Community Liaison manager.
-Report survey 123 data in appropriate formats.
-Provide appropriate maps and diagrams related to target locations.
Representation
Represent MAG with all partners and stakeholders (e.g. affected communities, government officials and ministries, local authorities, and UN/NGOs).
Ensure relevant and transparent communications on all programme issues.
Ensure the integrity of MAG's organisational profile in all external communications (both written and verbal).
Work within the framework of MAG-s core values.
Represent MAG with integrity and professionalism.
Participate in meetings where relevant as directed by Management.
Apply learning from appropriate training and development programmes.
Perform other duties as requested and assigned by the Line Manager.
Standard Operation Procedures (SOP)
Ensure adherence to the MAG SOPs in order to achieve effective and efficient community liaison operations and activities.
Recommend appropriate amendments as required to the Community Liaison Team Leader.
Report all non-compliance of any MAG SOPs to the Community Liaison Team Leader.
Security
Follow all security policies and Standard Operating Procedures. Report non-compliance and any security incidents to the Community Liaison Team Leader.
Provide the Community Liaison Team Leader with intelligence reports of any changes in the security environment within the sector.
Safeguarding
Work in compliance with/ uphold the organization's Safeguarding framework - Policy on Personal Conduct, Protection of Children and Vulnerable Adults Policy, Dignity at Work Policy, Reporting Malpractice (Whistleblowing) Policy, Equal Opportunities Policy and Policy on Modern Slavery.
Encourage an open and transparent way of working that facilitates a strong safeguarding culture within and between teams.
Ensure that all staff understand the provisions clearly and challenge any unacceptable behaviour .
Ensure that any concerns, reports or complaints are taken seriously and investigated promptly and thoroughly
Qualifications
Minimum 1 year experience in conducting EORE, NTS or any other experience educating people in Northwest/central Syria.
High School Diploma
Certificate on EORE, NTS and other relevant corticates.
High School Diploma
Certificate on EORE, NTS and other relevant corticates.
Specific Vacancy Requirements
Essential Experience
Previous experience in conducting training/Sessions to children and adults of different ages.
Demonstrated experience as a trainer, facilitator Community focal points.
Excellent communication skills, interpersonal skills.
Problem-Solving Abilities: Ability to adapt to changing environments and develop creative solutions to emerging community safety challenges.
Ability to Work Under Pressure: Ability to manage multiple tasks and competing priorities in challenging field conditions
Mandatory proficiency in written and spoken Arabic, with strong English language skills highly desirable.
Proficient in Windows operating systems, MS Office packages and E-mail.
Maps and GIS skills
This position is advertised in advance and is subject to MAG programme registration, internal approvals, and completion of all regulatory and administrative requirements prior to appointment. MAG does not provide relocation assistance for this role; only candidates who already possess valid legal documentation to reside and work in the duty location, in accordance with applicable laws, will be considered
Qualified and interested candidates are invited to apply
Previous experience in conducting training/Sessions to children and adults of different ages.
Demonstrated experience as a trainer, facilitator Community focal points.
Excellent communication skills, interpersonal skills.
Problem-Solving Abilities: Ability to adapt to changing environments and develop creative solutions to emerging community safety challenges.
Ability to Work Under Pressure: Ability to manage multiple tasks and competing priorities in challenging field conditions
Mandatory proficiency in written and spoken Arabic, with strong English language skills highly desirable.
Proficient in Windows operating systems, MS Office packages and E-mail.
Maps and GIS skills
This position is advertised in advance and is subject to MAG programme registration, internal approvals, and completion of all regulatory and administrative requirements prior to appointment. MAG does not provide relocation assistance for this role; only candidates who already possess valid legal documentation to reside and work in the duty location, in accordance with applicable laws, will be considered
Qualified and interested candidates are invited to apply
Salary and Benefits
In Accordance with MAG Syria's Compensation and Benefits for National Staff.
About us
MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.
MAG also provides education programmes, particularly for children, so people can live, work and play as safely as a possible until they clear the land.
And we work in communities to reduce the risk of armed violence through weapons and ammunition management programmes which keep guns and munitions safe and secure. Since 1989, MAG has helped over 20 million people in 70 countries rebuild their lives and livelihoods after war.
We believe it is unacceptable that millions of people are trapped in danger and poverty for years after wars end. We aim to help communities get on with their lives and get back their futures
MAG has been operating in Syria since 2016 to make land safe for populations affected by years of conflict.
Landmines, cluster munitions, and other unexploded bombs and improvised explosive devices have left a deadly legacy that kills and injures people, prevents communities from using their land, and hampers displaced populations from returning home safely.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential. Women are encouraged to apply.
MAG also provides education programmes, particularly for children, so people can live, work and play as safely as a possible until they clear the land.
And we work in communities to reduce the risk of armed violence through weapons and ammunition management programmes which keep guns and munitions safe and secure. Since 1989, MAG has helped over 20 million people in 70 countries rebuild their lives and livelihoods after war.
We believe it is unacceptable that millions of people are trapped in danger and poverty for years after wars end. We aim to help communities get on with their lives and get back their futures
MAG has been operating in Syria since 2016 to make land safe for populations affected by years of conflict.
Landmines, cluster munitions, and other unexploded bombs and improvised explosive devices have left a deadly legacy that kills and injures people, prevents communities from using their land, and hampers displaced populations from returning home safely.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential. Women are encouraged to apply.
Required employees number
4
Posted On
Oct 26, 2025
Expiry Date
Nov 25, 2025
CV Language
English
